Security Shift Supervisor - Healthcare Facility

Allied Universal; Garfield Heights (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor for a healthcare facility in Ohio. This full-time role involves supervising security staff on a specific shift, coordinating the delivery of quality services, and acting as liaison with site and account management.

Must meet licensing and driving requirements where applicable. The position emphasizes customer service excellence, clear reporting, and the ability to handle crisis situations calmly and professionally in a

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication; professional interaction with public.
• Ability to prepare written reports/logs clearly.
• Must read and understand operating procedures/instructions.

Responsibilities

• Supervise staff on the assigned shift and coordinate quality services.
• Act as liaison between site supervisor and Account Manager/Field Operations Manager.
• Provide coaching, recognition and discipline within empowerment guidelines.
• Prepare and maintain shift reports and logs; respond to incidents.
• Handle crisis situations calmly and efficiently while maintaining safety.

Skills

Communication skills

Customer service

Crisis management

Report writing

Interpersonal skills

Education

High school diploma

5 years verifiable experience

Tools

Computer skills

Job description

Overview

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Security Shift Supervisor - Healthcare Facility

Full Time

$18.00 / Hour

Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com