Security Shift Supervisor - Elevate Guest Safety

Bally's Interactive; Rock Island (IL); On-site; USD 26,139 - 37,229; Full time

Job summary

Bally's Interactive in Rock Island, Illinois, is seeking a Security Supervisor to develop and maintain a Service Culture and oversee daily activities of the security team. You'll ensure the safety of guests and employees while managing records and conducting investigations as required.

The ideal candidate will have strong leadership and customer service skills, a high school diploma, and prior security or supervisory experience. Flexibility in working shifts is necessary for this role.

Qualifications

• Prior security, safety, or loss prevention experience preferred.
• Supervisory experience preferred.

Responsibilities

• Develops a Service Culture for guest service delivery.
• Supervises daily activities of security staff.
• Maintains performance and operational records.
• Oversees the physical security of the casino.
• Conducts investigations of incidents as needed.
• Ensures adherence to company policies.

Skills

Customer service skills

Leadership

Administrative skills

Organizational skills

Verbal communication

Written communication

Education

High School graduate or equivalent

College or military education

Job description

Bally's Interactive in Rock Island, Illinois, is seeking a Security Supervisor to develop and maintain a Service Culture and oversee daily activities of the security team. You'll ensure the safety of guests and employees while managing records and conducting investigations as required.

The ideal candidate will have strong leadership and customer service skills, a high school diploma, and prior security or supervisory experience. Flexibility in working shifts is necessary for this role.