Security Shift Supervisor / Dispatch Offcier

Allied Universal; Santa Ana (CA); On-site; USD 55,738,000 - 75,410,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

7 holidays paid at time and a half

Job summary

Allied Universal is hiring a Shift Supervisor / Dispatch Officer – Unarmed in Santa Ana, CA. The role oversees the shift, coordinates with site leadership, and guides security officers to deliver high-quality services.

The candidate should have strong communication, reports, and crisis-handling skills, plus a valid Driver's License. Driving duties and background checks may apply.

Qualifications

• Requires high school diploma or equivalent.
• Must be at least 18 years old.
• Effective written and oral communication with diverse audiences.
• Ability to prepare neat, legible reports and logs.

Responsibilities

• Supervise delivery of quality security services on a shift at a customer site.
• Act as liaison between site supervisor, Account Manager, and security officers.
• Provide coaching, recognition, and discipline within approved guidelines.

Skills

Communication

Interpersonal skills

Written reports

Initiative & judgment

Customer service

Crises handling

Computer skills

Education

High school diploma or equivalent

Tools

Driver's License

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Hiring for a Shift Supervisor / Dispatch Officer – Unarmed

Join the world’s leading global security company!

• Pay-rate is $23.00 per hour.
• Location Santa Ana, California
• Excellent benefits and career growth opportunities

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com