Security Shift Supervisor - Command Center

Alliedbarton Security Services; Cincinnati (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Holiday pay

Vacation after one year

Job summary

Allied Universal® is hiring a Professional Security Shift Supervisor to oversee security staff and operations on a specific shift at an assigned customer. This role coordinates with site supervisors, account managers, and officers to ensure high-quality service and safety.

The Shift Supervisor will handle coaching, reporting, and incident response, requiring strong communication and crisis management skills.

Qualifications

• 2+ years security supervisory and customer service experience.
• Able to walk 10 miles per shift.
• Comfortable working at heights and accessing tops of buildings; proficient with Microsoft Office.
• Strong written and verbal communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality services on a shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within empowerment range.

Skills

Security supervision

Customer service

Communication

Crises management

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Now Hiring a Shift Supervisor / SOC Operator

$19.50 / Hour paid weekly

Requirements:

2+ years Security Supervisory and Customer Service experience

Comfortable walking 10 miles per shift

Comfortable working at heights and accessing the tops of buildingsComfortable with computer technology/Microsoft OfficeComfortable interacting with building managementStrong written and verbal communication skills

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.