Security Shift Supervisor at Allied Universal Des Moines, IA

Dart Solutions; Des Moines (IA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid holidays

Job summary

Dart Solutions is hiring a Security Shift Supervisor – Unarmed in Des Moines, IA. This role includes evening shifts, foot patrol, CCTV monitoring, and access control. Candidates must have over a year of security or leadership experience and strong communication skills.

Benefits include medical and dental insurance, a 401(k) plan, and vacation time. The ideal candidate will be a strong communicator and able to work well under pressure while ensuring staff performance and site compliance.

Qualifications

• Must have 1+ years of security or leadership experience.
• Licensing requirements may be necessary prior to employment.
• Must possess a current and valid driver's license.

Responsibilities

• Make emergency notifications as necessary.
• Provide direction to subordinates regarding duties.
• Maintain overtime to a minimum as designated by management.

Skills

Excellent customer service skills

Ability to maintain poise and self-control during emergency situations

Effective oral and written communication skills

Proficiency with Microsoft Office

Coaching, mentoring, motivating skills

Active listening skills

Education

High school diploma or equivalent

Associate’s degree or higher

Job description

Security Shift Supervisor – Unarmed

Security Shift Supervisor job at Allied Universal. Location: Des Moines, IA.

Job Details

• Pay Rate: $20.50 per hour
• Schedule: Evening Shift, Monday‑Friday, 4:00pm – Midnight
• Duties: Foot Patrol, CCTV Monitoring, Access Control
• Experience: Must have 1+ years of security or leadership experience
• Skills: Comfortable using technology devices
• Physical Requirements: Ability to walk, stand for extended periods, and work in various weather conditions

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross‑train officers to make them more versatile and run the site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under direct supervision
• Oversee staffing, scheduling and on‑site training for security officers assigned to her/his shift
• Ensure that contract‑required training and screening elements for security personnel have been met
• Maintain overtime to a minimum or to a predefined level designated by Allied Universal
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to the shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Qualifications

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and may be required prior to employment
• Current and valid driver's license
• Must possess one or more of the following: associate’s degree or higher in any discipline; service in the active‑duty military, military reserves, or National Guard; service in auxiliary police or police cadets
• Minimum of one (1) year verifiable security experience
• Minimum of two (2) years of verifiable work experience demonstrating: excellent customer service skills; ability to maintain poise and self‑control during emergency situations; capacity for understanding and applying written and verbal orders; effective oral and written communication skills; planning and organizing skills; proficiency with Microsoft Office; problem‑solving skills; coaching, mentoring, motivating skills; active listening skills; effective teamwork; assessing and evaluating situations; synthesizing facts, concepts, and principles; identifying critical issues quickly and accurately; compiling, sorting, and interpreting data; researching, investigating, compiling information; mediating conflict with tact and diplomacy; setting and achieving goals; attending to detail

Preferred Qualifications

• Experience in Emergency Management Systems; FEMA Incident Command Certification (IC‑100, 200, 300)
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in company 401(k) plan, subject to eligibility requirements
• Seven paid holidays at time and a half if worked
• 40 hours of vacation after one year of employment at eligible assignments; unused vacation paid out where required by law

Equal Opportunity Statement

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national or ethnic origin, age, disability, veteran status, or any other protected characteristic.