Security Shift Supervisor

Allied Universal; Philadelphia (Philadelphia County); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

AD&D insurance

Disability insurance

Retirement plans

Seven holidays paid at time and a half

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee the delivery of security services on a specific shift at an assigned customer site. The role involves supervising staff, acting as a liaison with client management, and ensuring compliance with procedures and safety standards. Excellent communication and crisis management skills are essential to maintain security and customer service levels.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Must possess effective written and oral communication and interpersonal skills; ability to deal with all levels professionally.
• Must be able to prepare written reports and logs in neat handwriting.
• Must read and understand operating procedures and instructions.

Responsibilities

• Supervise and coordinate the delivery of security services on a specific shift.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager, and security officers.
• Provide coaching, recognition and discipline within approved guidelines.
• Oversee staff on the assigned shift and ensure quality service delivery.

Skills

Customer service

Communication

Crisis management

Team supervision

Report writing

Education

High School Diploma

Tools

Computer literacy

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

USD - $19.59 Per Hour

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com