Security Shift Supervisor

Allied Universal; Markham (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Holiday pay

Paid vacation

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a shift at a client site in the United States. You will supervise officers, coordinate with the site supervisor and Account Manager, and provide coaching and discipline within policy.

Applicants must have a high school diploma, be at least 18, and demonstrate strong communication, incident reporting, and crisis management skills. Valid driver’s license may be required for driving roles.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills.
• Able to prepare written reports and logs clearly.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local law.
• For driving roles, valid driver's license and clean record.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills to use wireless client-site tech.
• Ability to handle crisis and provide exceptional customer service.

Responsibilities

• Supervise and coordinate delivery of quality services on a specific shift at an assigned customer.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Supervise staff on assigned shift with coaching, recognition and discipline within empowerment range.
• Handle crisis situations calmly and efficiently at the client site.

Skills

Communication skills

Report writing

Interpersonal skills

Customer service

Crisis management

Problem solving

Education

High school diploma or equivalent

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Compesation Rate: $23.91/ Hr

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Able to:

• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com