Security Shift Manager - Bellagio

MGM Resorts International; Las Vegas, Northern (NV, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Wellness programs

Discounts with company partners

Free meals in employee dining room

Free parking on and off shift

Health & income protection

Professional development and community

Job summary

MGM Resorts International in Las Vegas is seeking a Manager of Security Operations to lead the security team and ensure safe operations for employees and guests at the property.

In this role you will oversee day-to-day security, coordinate events, and act as Incident Commander during critical incidents, driving policy compliance and staff development across the venue.

Qualifications

• Must be 21 years of age or older.
• Must obtain a valid driver’s license.
• Bachelor's Degree or equivalent experience.
• Required 2+ years of prior relevant experience in security operations, government, or private industry experience in the security field, including previous experience preparing risk assessments and operational security plans, and conducting safety reviews and after-action reports.
• Required Previous leadership experience in a similar or related setting.
• Preferred Previous experience working in a similar resort setting.
• Preferred Bilingual, English as the Primary or Secondary language.
• Preferred Successfully attend and pass CPR/AED response simulation as a condition of employment.

Responsibilities

• Manage security and support staff during day-to-day operations and activations, including schedules, assignments, station coverage, payroll, PTO, training and evaluations.
• Build and develop highly effective teams through interviewing, hiring, training, mentoring, coaching, performance reviews and professional development.
• Promote compliance with MGMRI policies and laws; communicate policy changes to security teams to maintain compliance.
• Provide recommendations for improvements to policies and procedures; execute department goals and tactical plans.
• Act as Incident Commander during critical incidents and establish emergency response objectives and strategies until senior leadership or law enforcement arrives.

Skills

Leadership experience

Bilingual

Education

Bachelor's degree or equivalent experience

CPR/AED certification (preferred)

Job description

Las Vegas, Nevada

THE JOB:

The Manager of Security Operations is responsible for overseeing the effective and efficient operation of their assigned property, venue, and/or shift security team to maximize the safety of employees and guests. They will oversee security direction for all special events or critical incidents for their assigned MGM Resorts International property or venue.

THE DAY-TO-DAY:

Manage security and support staff team members during day-to-day operations and activations to include creating schedules, work assignments, and station coverage, payroll, PTO, training and evaluating officers, and administering progressive discipline. Build and develop highly effective teams through interviewing and hiring, training, mentoring, coaching, performance reviews and professional development. Create a work environment that uses recognition and performance feedback to promote teamwork and mutual respect. Understand and promote compliance with MGMRI policies, and federal, state, and local laws and effectively communicate policy and procedure changes to security operation teams to maintain compliance. Give suggestions and recommendations, as appropriate, for improvements to policies and procedures. Execute department strategic goals and operational tactics to deliver excellent safety service using feedback and data with a proactive approach to ensure a maximum level of guest service and satisfaction throughout the property or venue is achieved and maintained. Execute Guest Service standard policies and procedures to address guest questions and concerns either personally or by contacting the appropriate team member or department. Acts as the Incident Commander during critical incidents and is responsible for establishing emergency response objectives and strategies and implementing tactics until Senior Leadership or Law Enforcement arrives.

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• Must obtain a valid driver's license
• Bachelor's Degree or equivalent experience
• Required 2+ Years of Prior Relevant Experience in Security operations, government, or private industry experience in the security field, including previous experience preparing risk assessments and operational security plans, and conducting safety reviews and after-action reports
• Required Previous leadership experience in a similar or related setting
• Preferred Previous experience working in a similar resort setting
• Preferred Bilingual, English as the Primary or Secondary language
• Preferred Successfully attend and pass CPR/AED response simulation as a condition of employment

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail] We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.