Security/Receptionist

Great Lakes Management Co.; Hopkins (MN); On-site; USD 32,000 - 46,000; Full time

Job summary

Great Lakes Management Company is seeking a Security/Receptionist to provide courteous reception to residents, staff and visitors and to act as central communication during emergencies. The role includes light clerical tasks and basic building maintenance, with after-hours protection and incident reporting in line with security guidelines.

The position requires a High School Diploma or GED and security experience.

Qualifications

• High school diploma or GED required; security experience preferred.
• Excellent verbal and written communication skills; ability to write detailed reports.
• Dependable, able to work with minimal supervision and relate to residents, visitors, and vendors.

Responsibilities

• Provide courteous and efficient reception to residents, staff, and visitors.
• Serve as central communication center during emergencies.
• Perform periodic rounds to keep building secure and monitor security cameras.
• Light maintenance and clerical duties; assist tenants with minor problems in apartments.
• Ensure rules/policies are followed by tenants and guests.
• Follow directions from Campus Administrator, Office Manager or other personnel; maintain good communication with staff.

Skills

Customer service

Communication

Security awareness

Report writing

Reliability

Education

High School Diploma or GED

Security experience

Job description

The Security/Receptionist is expected to provide courteous and efficient reception service to residents, staff and visitors and to serve as central communication center during emergencies. In addition, to undertake appropriate administrative duties as delegated with approval of the Office Manager. This position also provides protective oversight and emergency response to the residents of our campuses after business hours including weekends and holidays in accordance with corporate and security guidelines, policies and procedures.

• Ensure residents receive prompt, efficient and courteous attention.
• Emergency response to both tenants and building, following prescribed policies and procedures.
• Keep building secure by performing periodic rounds, entrance/exit checks, and by keeping watch on monitors located near security desk.
• Complete light maintenance tasks such as cleaning of common areas of building, maintaining sidewalks in case of winter weather, and assisting tenants with minor problems in apartments.
• Insure that tenants and guests follow rules/policies of the campus.
• Light clerical duties
• Ensure proper follow-through on all directives, bulletins and/or requests from Campus Administrator, Office Manager or other personnel.
• Maintain a good flow of communication with other personnel.
• Have excellent verbal and written communication skills, must be able to write detailed reports.
• Dependability set a good personal example of attitude and performance and has the ability to work with minimal supervision.

Qualifications

• High School Diploma or GED with one (1) year security experience.
• Ability to relate to all residents, visitors and vendors in a patient, compassionate and courteous manner.

Physical Requirements (based on essential responsibilities)

Must be able to frequently perform tasks such as, but not limited to, those listed below:

• Sit, stand repeatedly during shift to respond to customers, phones, alarms and doors, etc.
• Sits for prolonged periods of time
• See objects within 10 feet to monitor work areas, computer monitors and security cameras.

Must be able to continuously perform tasks such as, but not limited to, those listed below:

• Move, push, pull and/or lift objects weighing 10 to 25 pounds.
• Use hands and arms for simple grasping, pushing and pulling drawers, wheeled office chair, manipulation of computer keyboard.
• Perform tasks requiring actions of muscles or groups of muscles to walk, stoop, bend, lift, and to carry objects
• Walk and/or sit for prolonged periods of time
• Speak clearly and make self-understood in face-to-face interactions and over the phone and paging systems.
• See objects closely to read directions, instructions, computer screen etc.
• Hear normal sounds and voices with some background noise to receive verbal instructions, answer telephones, communicate with others, etc.

Works indoors in climate-controlled environment majority of time.

General Notes

• This job description is not intended to be all-inclusive; additional details will be specified by the supervisor; the employee will also perform other reasonable business duties as assigned by the supervisor.
• Management reserves the right to change job responsibilities, duties and hours as needs prevail.

Great Lakes Management Company is an at-will employer; this job description is a guideline and does not constitute a written or implied employment contract.