Security Project Technician 2 - MD

Convergint Technologies LLC; Columbia (MD); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Paid time off starting at 13 days

Life insurance

Wellness Program

Tuition reimbursement

Vehicle reimbursement plan

Job summary

Convergint is seeking a full-time Security Technician to install, program and startup fire, security and building automation systems on projects of varying complexity. You will train customers, support operations, and ensure projects meet time and cost targets while maintaining safety and quality.

The role requires strong technical skills, blueprint literacy, and the ability to work under pressure in a collaborative environment. Equal opportunity employer with comprehensive benefits.

Qualifications

• Excellent customer focus and ability to work under pressure.
• Strong technical skills in building automation, fire alarm and electronic security systems.
• Advanced mechanical and electrical aptitude with the ability to read blueprints and drawings.
• Proficient in MS Office applications (Outlook, Word, Excel).

Responsibilities

• Install, program, test, repair, and service a variety of systems including security, fire/life safety, and building automation.
• Provide technical support and training to customers, ensuring maximum satisfaction.
• Read blueprints, schematics and wiring diagrams to determine installation requirements.
• Commission systems, analyze performance, and identify malfunctions.
• Mentor less-experienced staff and supervise subcontractors on site.
• Ensure work safety, quality and on-time project delivery within budget.

Skills

Customer focus

Building automation

Fire alarm systems

Electronic security systems

Blueprint reading

MS Office

Education

College degree or trade school

5-7 years relevant experience

Job description

Job Summary

Build a career where values meet worldwide opportunity. Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity. Also delivers assigned projects effectively and within budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. May mentor less-experienced staff. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You’ll Do with “Our Training and Your Experience”

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Installs, programs, tests, repairs, and services a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency. Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools. Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes non-routine programs of substantial variety and complexity for systems. Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service. Takes ownership of onsite project including safety, quality and performance. May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects. Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Participates or assists with developing customer presentations or similar new business development activities. Executes all the technical aspects of multiple projects with varying timelines and budgets including, preparation of project deliverables such as submittals/shop drawings/training documentation, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc. Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines. Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects including supervision and oversight of subcontractors and installation work; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction. Using technical knowledge, skills and experience, mentors and trains less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding Project Specialist I and II. Performs other duties and responsibilities as requested or required.

What You’ll Need

• Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.


• Strong technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.


• Advanced mechanical and electrical aptitude and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).


• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually


• Fun & Laughter Day Off


• Medical, Dental & Vision Plan


• Life insurance & Disability Plan


• Wellness Program


• 401K Matching Plan


• Colleague Assistance Program


• Tuition reimbursement


• Competitive salary and compensation plan


• Vehicle reimbursement plan or company vehicle


• Corporate Social Responsibility Day


• Cell phone reimbursement (if applicable)


• Paid parental leave

Requirements

• Education: College degree, trade school or equivalent experience


• Minimum Experience: 5-7 years relevant


• Preferred Experience: (but not required): Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

Equal Opportunity Employer

Convergint is an Equal Opportunity Employer.

Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Compensation

The anticipated compensation of this position is $28 - $38 per hour, depending on experience. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Culture

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.