Security Program Specialist

Louisiana State University; United States; On-site; USD 52,000 - 83,000; Full time

Job summary

Louisiana State University seeks a Security Program Specialist to manage campus video surveillance and physical security systems. Under the Police Lieutenant, you’ll administer surveillance platforms, monitor performance, coordinate maintenance, and support campus stakeholders and vendors.

The role emphasizes reliability, process improvement, and collaboration with ITS, contractors, and university departments to advance public safety objectives, with occasional after-hours work and campus travel.

Qualifications

• Bachelor’s degree and one year of related experience.
• Some experience in troubleshooting hardware and software issues for both video and access control systems.
• Drivers License
• Background Check required before employment

Responsibilities

• Administers the University’s video surveillance management systems and related security technologies.
• Monitors system health, maintains configurations, and ensures alignment with objectives.
• Performs advanced troubleshooting and coordinates with vendors/ITS for service restoration.
• Manages installation planning, lifecycle records, and expansion of surveillance tech.
• Coordinates stakeholder needs and develops procedures to improve operations.

Skills

Video surveillance

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Education

Bachelor's degree

Tools

Avigilon VMS

Networking basics

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title:

Security Program Specialist

Position Type:

Professional / Unclassified

Department:

LSUAM FA - CSPER - Police - Spprt - PS - Evidence Clery (Joshua Stephenson (00060610))

Work Location:

Fred C. Frey Computing Services Building

Pay Grade:

Professional Hourly

Job Description:

The Security Program Specialist supports the operation, maintenance, and continuous improvement of LSU’s campus-wide video surveillance and physical security systems. Working under the direction of the Police Lieutenant, this position administers surveillance platforms, monitors system performance, coordinates maintenance and installation projects, provides technical troubleshooting and field support, and develops recommendations to improve system reliability and effectiveness. The position serves as a technical resource for campus stakeholders and collaborates with vendors, contractors, ITS personnel, and university departments to support the University’s public safety objectives.

Job Responsibilities

Surveillance System Administration and Operations (35%)

• Administers the University’s video surveillance management systems and associated security technologies.

• Monitors system health and performance, maintains system configurations and user permissions, develops operational standards and documentation, and ensures systems remain functional and aligned with departmental objectives.

• Assists with video retrieval requests, system audits, reporting requirements, and support of related public safety technologies as assigned.

Technical Troubleshooting and Field Support (25%)

• Performs advanced troubleshooting, repair coordination, and field support for surveillance cameras and associated infrastructure.

• Diagnoses operational issues, validates system functionality, coordinates corrective actions with vendors and ITS personnel, and ensures timely restoration of services.

Installation and Lifecycle Management (15%)

• Manages planning, implementation, replacement, and expansion of surveillance technologies.
• Coordinates installation activities, evaluates equipment performance, and maintains inventory and lifecycle records
• Supports capital improvement and construction projects involving physical security systems.

Program Development and Process Improvement (15%)

• Identifies opportunities to improve surveillance operations, system reliability, documentation, workflows, and maintenance practices.
• Develops procedures, standards, and best practices to support efficient operation of physical security technologies.

Stakeholder Coordination and Support (10%)

• Serves as a technical liaison between LSU Police, university departments, contractors, vendors, and ITS personnel regarding surveillance system operations, projects, and service requests.
• Provides technical guidance and communicates system capabilities, limitations, and operational requirements.
• Other duties as assigned.

Additional Requirements

This position requires a valid driver’s license, will require an MVR, and is subject to drug screens per PM-33/PS-67/FASOP HR-04.

This position is classified as a safety and security-sensitive position. These positions are subject to drug screens per PS-67/FASOP HR-04.

This position is considered emergency essential and may be required to report to campus in times of emergency and/or closure per PS-18.

Additional Information

• Work is primarily a day schedule (40-hour work week with one-hour lunch).

• Occasional nights and weekends are required. All LSU home football games and major Tiger Stadium events are likely to be worked.

• Must be able to routinely travel across campus on foot and/or by vehicle to perform field troubleshooting.

• This position will require a physical evaluation based on the required physical demands.

Minimum Qualifications

Bachelor’s degree and one year of related experience

Specific Experience:

Some experience in troubleshooting hardware and software issues for both video and access control systems.

Minimum Licenses

Drivers License

_ LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description. _

Preferred Qualifications

• Experience with video surveillance systems and VMS platforms (Avigilon preferred).

• Experience with basic network troubleshooting concepts (connectivity, PoE, patching) and/or structured cabling practices.

• Experience coordinating technical work with a NOC or similar operational support team.

• Experience supporting lifecycle replacement programs or new technology installations.

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

Y

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.