Security Professional - Unarmed (HCA)

Allied Universal; Laurel (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

7 paid holidays

Vacation after 1 year

Job summary

Allied Universal is hiring a Security Professional - Unarmed for a hospital setting in California. The role involves unarmed patrols, access control, CCTV monitoring, and reporting on incidents.

You will assist with de-escalation and may be required to transport or escort patients in coordination with hospital staff. Eligible candidates should have a high school diploma, a valid driver’s license if needed, and strong communication and observation skills.

Qualifications

• High school diploma or equivalent.
• Minimum of two years in customer service or protective services.
• 18+ years of age (as required by state law).
• Valid driver's license if operating company or customer vehicles.
• Ability to operate radios and monitoring consoles.
• Strong verbal and written communication skills.
• Attention to detail and problem solving abilities.

Responsibilities

• Perform hospital security patrols on foot or by vehicle and document observations.
• Assist with de-escalation and restraining as needed per guidelines.
• Escort patients and transport to the morgue when required.
• Monitor entrances/exits and CCTV; ensure only authorized access.
• Notify authorities or emergency services as appropriate.
• Investigate incidents and prepare written reports.

Skills

Customer service

Communication

De-escalation

Active listening

Report writing

Problem solving

Attention to detail

Public interaction

Education

High school diploma or equivalent

Tools

CCTV monitoring

Alarm systems

Two-way radio

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Professional - Unarmed. The Security Professional will conduct unarmed foot and/or vehicle patrol (interior and/or exterior) in a hospital environment. Additional duties include control access and egress; monitor CCTV and alarm systems; compose reports; deter criminal activity and misconduct. Due to the safety sensitive nature of this role, qualified candidates must be able to submit to drug screening to the extent permissible by law. This assignment is in a healthcare facility. As such, a tuberculosis (TB) test and certain vaccinations may be required.

RESPONSIBILITIES:

• Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
• Assist hospital staff with de‑escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines)
• Transport patients to the morgue, as needed
• Assist in escorting patients from helicopter pad (high elevation) to the emergency room
• Assist with evacuations during fires, medical emergencies, and natural disasters
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit the hospital, and that no contraband or hospital items are brought in or out
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Current driver’s license if driving a company- or customer‑owned vehicle
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Minimum of two (2) years of verifiable employment history relating customer service or the protective service industry (preferably security, healthcare, military, law enforcement, or corrections)
• Must be at least 18 years of age, or higher if required by the state
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem solving skills
• Active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Able to mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
• Bachelor’s degree in law enforcement or criminal justice related studies
• A minimum of 8 or more years of service in any military branch
• Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com