Security Professional Systems Analyst Flex

Allied Universal; Jersey City (NJ); Hybrid; USD 35,000 - 49,000; Full time

Benefits offered by this job

Health insurance

401k plans for full-time positions

Ongoing paid training programs

Career growth opportunities

Employee discounts

Job summary

Allied Universal in Jersey City is seeking a Security Systems Analyst to ensure Physical Access Control, Video Management, and PIAM systems operate reliably. The role will collaborate with Project Management, IT Support, and Security Integrators to configure and maintain security technology globally.

The position offers a hybrid work pattern with on-site office presence most of the week and some remote days, and may require on-call duties including nights and weekends for international projects.

Qualifications

• Bachelor's degree in IT or equivalent required.
• 5+ years experience in security tech or related field.
• Experience with access control and video systems preferred.

Responsibilities

• Configure, program, and troubleshoot physical security systems.
• Work with IT teams and vendors to resolve hardware/software issues.
• Program and print access cards for sites as needed.
• Review CCTV videos and run reports to support investigations.
• Provide strong customer service to clients and vendors.

Skills

Physical Security Systems

Access Control

Video Technology

Customer Service

Education

Bachelor's degree or equivalent in IT

Tools

Genetec

AlertEnterprise

Salesforce

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

JOIN THE WORLD'S LEADING GLOBAL SECURITY COMPANY!

NOW HIRING FULL TIME SECURITY SYSTEMS ANALYST FOR A SITE IN JERSEY CITY, N.J.!

$30.50 PER HOUR TO START !

AVAILABLE SHIFTS : MONDAY - FRIDAY, MORNING

JOB REQUIREMENTS:

• APPLICANTS MUST HAVE EXPERIENCE WITH PHYSICAL SECURITY SYSTEMS, PARTICULAR WITH ACCESS CONTROL AND VIDEO TECHNOLOGY PREFERRED.
• HANDS ON IT TECHNICAL EXPERIENCE, INTRUSION SYSTEMS, TROUBLESHOOTING TECHNICALISSUES, PROVIDING TECHNICALSUPPORT TO USERS, VIDEO MANAGEMENT.
• MUST HAVE A BACHELORS OR EQUIVALENTTO INFORMATION TECHNOLOGY AND MUST HAVE VIDEO ACCESS CONTROL TO REVIEW VIDEOS AND RUN REPORTS TO SUPPORT INVESTIGATIONS.
• MUST HAVE 5+YEARS OF EXPERIENCE.

Job Description

About the role

The Security Systems Analyst role will be responsible for ensuring that all Global Security Technology systems and equipment are installed, maintained, and functioning as expected. Global Security applications include Physical Access Control, Video Management System, and Personal Identity and Access Management System (PIAM).

Will work closely with the Project Management team to program and commission new security equipment globally. Working within Salesforce to open and resolve trouble tickets, including working alongside our IT Support Teams and Security Integrators to quickly resolve issues related to Security Technology systems and equipment.

The analyst will also assist various teams throughout Global Security in retrieving and reviewing video and running reports from our Access Control System to support Investigations, Audit and Compliance, and office utilization among other business requirements as needed.

Job Requirements

• Work with Project Management team on configuration and programming of physical security systems including, Access Control and Video Management Systems for all new sites globally
• Work with Security Integrators to install, program, commission and confirm new systems or major upgrades
• Program and Print Access Cards for some sites as needed
• Troubleshoot and engage with Security Vendors globally to fix both hardware and software issues
• Work with internal IT teams to troubleshoot and fix offline devices.
• Support Physical Security Systems team on onboarding and implementing new technologies to enhance Safety and Security throughout the organization.
• Perform routine systems checks to ensure devices are working correctly and system is up to date
• Conduct CCTV video review to investigate alarms, incidents, and other safety/security events
• Provide excellent Customer Service to a wide range of clients, senior executives to external vendors
• This role will be a hybrid position, working most of the week from an office with the ability to work remote a few days a week
• This position will require some on-call work which may involve working nights and weekends to support our international projects and remediate high priority issues

What we're looking for

• 1+ year of experience with Physical Security Systems, particularly with access control and video technology preferred
• Good communication skills with a client service mindset
• Strong problem solving abilities
• Hands on IT technical experience - hardware or software
• Genetec and AlertEnterprise experience a plus.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

To find an office near you, please visit: www.aus.com/offices.