Security Operator, Distribution, Electric Control Centre Operations

National Grid Plc; Village of Liverpool (NY); On-site; USD 125,000 - 177,000; Full time

Job summary

National Grid in Liverpool, NY is seeking a Security Operator for the Distribution Electric Control Center. You will lead shift operations, monitor real-time system health, coordinate outages, and direct field and internal teams to ensure safe, reliable electric delivery 24/7.

The role requires a bachelor’s in Electrical Engineering or related field, 3+ years in an operator role, and knowledge of energy management and distribution management systems. Shift flexibility is essential.

Qualifications

• Bachelor's degree in Electrical Engineering, Power Systems, or related discipline preferred.
• Minimum of 3 years of experience as an electric system operator or in a comparable operational role.
• Experience with and knowledge of electric distribution and transmission system operations and equipment.
• Knowledge of energy management systems, distribution management systems, and related applications.
• Ability to evaluate alternatives and make sound decisions in real time, often with limited information and changing conditions.
• Proven leadership and interpersonal skills.
• Ability to work rotating shifts in support of a 24/7/365 operation.

Responsibilities

• Lead shift operations within the Distribution Electric Control Center and oversee real-time operation of the distribution system.
• Direct real-time system analysis, monitoring and emergency response activities.
• Coordinate outages and dispatch resources to support load balancing.
• Evaluate operation of automated systems and take corrective action as needed.
• Ensure compliance with safety standards, regulatory requirements and company procedures.

Skills

Leadership

Real-time analysis

Decision making

Communication

Technical proficiency

Education

Bachelor's degree in Electrical Engineering

Tools

Microsoft Word

Excel

Advanced Distribution Management System (ADMS)

Job description

About us

National Grid is hiring a Security Operator for the Distribution Electric Control Center in Liverpool, New York.

Every day, we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us most, connecting them to the energy they need for the lives they live. As the pace of change across society and our industry accelerates, our expertise and track record position us to help shape a more sustainable energy future.

To succeed, we must anticipate customer needs, reduce the cost of energy delivery today, and pioneer the flexible energy systems of tomorrow. This requires us to deliver on our commitments while continually identifying opportunities to grow our people and our business.

Job Purpose

Lead shift operations within the Distribution Electric Control Center and oversee the safe, secure, reliable, and efficient operation of the electric distribution system. Monitor and maintain operational control of applicable transmission, distribution, and station facilities while directing Regional Operators during normal, planned-outage, and emergency conditions.

Key Accountabilities

• Accountable for the safe, secure, reliable, and efficient real-time operation of National Grid's New York distribution system.
• Lead real-time system analysis, monitoring, control, and emergency response activities for the distribution system.
• Coordinate planned, forced, and emergency outages with applicable internal and external entities.
• Perform load-flow and contingency analysis using energy management applications, including the Advanced Distribution Management System (ADMS).
• Direct the operation of distribution system equipment within established ratings, operating limits, procedures, and control authority.
• Implement emergency procedures and direct timely actions to protect employees, the public, customers, and the electric system.
• Evaluate the operation and performance of automated systems and take or initiate appropriate corrective action when required.
• Dispatch resources to support load balancing and maintain the system within established operating limits.
• Conduct day-ahead analysis and initiate actions necessary to support operation of the system within real-time and contingency limits.
• Monitor the health, availability, and accuracy of the Distribution Management System (DMS) and report anomalies to the appropriate support teams.
• Review forecast weather conditions, analyze potential system impacts, and develop action plans to mitigate emerging operational risks.
• Ensure compliance with applicable regulatory requirements and company standards, policies, procedures, and operating instructions.
• Promote an error-prevention culture focused on preventing personal injury, widespread outages, system disturbances, and potential regulatory or financial consequences.
• Maintain effective working relationships with DER Operators, aggregators, CNI staff, the Transmission Control Center, field personnel, neighboring utilities, and customers.
• Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient, safe manner.
• Ensure Regional Operators comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.
• Understands and enforces the collective bargaining agreement.
• Provide clear shift leadership, operational direction, and effective turnover of system conditions, risks, priorities, and outstanding actions.

Qualifications

• Bachelor's degree in Electrical Engineering, Power Systems, or a related discipline preferred.
• Minimum of 3 years of experience as an electric system operator or in a comparable operational role required.
• Experience with and knowledge of electric distribution and transmission system operations and equipment.
• Knowledge of the relationships among market, system, and distribution operations.
• Knowledge of energy management systems, distribution management systems, and related applications.
• Ability to evaluate alternatives and make sound decisions in real time, often with limited information and under changing system conditions.
• Proven leadership and interpersonal skills.
• Proficiency with personal computers and Microsoft Word and Excel.
• Ability to work rotating shifts in support of a 24/7/365 operation required.
• Ability to successfully complete all required Electric Control Center training, assessments, and qualification requirements.

Salary

$125k - $177k a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.