Security Operator 3

SPACE EXPLORATION TECHNOLOGIES CORP; Bellevue (WA); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) retirement plan

Paid vacation

Paid holidays

Parental leave

Job summary

SpaceX is seeking a Security Operator 3 to oversee events, access control, and guest flow across multiple campuses. You will collaborate with internal teams and leadership to maintain secure operations and respond to incidents.

The role requires strong communication, customer service, and security experience, with availability for varied shifts and compliance with background checks and security clearances.

Qualifications

• High school diploma or equivalent required.
• 5+ years in customer service or facility security

Responsibilities

• Track special events and visits.
• Provide high quality customer service to employees, contractors, and visitors.
• Interface with high-level internal and external stakeholders.
• Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities.
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to initiate timely notifications and response measures for incidents or emergencies; assist emergency response personnel; monitor site surveillance; prepare incident reports; report maintenance and alarms.
• Build relationships with SpaceX departments and leadership, and with landlords and building owners regarding day-to-day security operations and emergencies.
• Oversee implementation of multiple projects without direct supervision.

Skills

Customer service

Security operations

Stakeholder management

Communication (oral & written)

De-escalation

First Aid/CPR/AED

Security clearance

Microsoft Windows & Office

Driver's license

Education

High school diploma or equivalency certificate

Bachelor’s degree

Tools

Microsoft Office

Job description

SECURITY OPERATOR 3

RESPONSIBILITIES:

• Responsible for tracking special events and visits
• Provide high quality customer service to employees, contractors, and visitors
• Interface with high-level internal and external stakeholders
• Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to:
• Initiate timely and effective notifications and response measures for incidents or emergencies
• Assist emergency response personnel dispatched to a SpaceX site
• Monitor site surveillance camera system
• Prepare clear and concise written incident reports
• Report maintenance, facility, and technology issues and alarms
• Build collaborative working relationships with other SpaceX departments or teams (including, but not limited to, facilities, human resources, and employee health & safety), SpaceX leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations
• Due to the various type and scope of operations performed and sites utilized at SpaceX, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed
• Oversee the implementation of multiple projects without direct supervision

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 5+ years of experience working in a customer service or facility security position

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree
• Ability to navigate complex support needs, and build solid relationships with internal stakeholders
• Strong customer service and relationship/team-building skills
• Active First Aid/CPR/AED certifications
• Exceptional communication skills both oral and written
• Impeccable character and integrity
• Prior military, law enforcement, or security-related experience
• Ability to de-escalate disputes and/or conflicts
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook

ADDITIONAL REQUIREMENTS:

• Availability to work any schedule needed, including, but not limited to: overtime, nights, weekends and rotating schedules
• Position is subject to pre-employment drug and random drug and alcohol testing
• Ability to occasionally stand in a static position for extended periods
• Valid driver’s license
• Ability to pass Air Force and NASA background checks for installation access, as needed
• Possess or obtain U.S. Government Security Clearance
• Possess or be eligible for a valid state security officer license

COMPENSATION AND BENEFITS:

Pay Range:

Level 1: $27.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX.

• long-term incentives, in the form of company stock or long-term cash awards
• potential discretionary bonuses
• ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• comprehensive medical coverage
• vision coverage
• dental coverage
• 401(k) retirement plan
• short disability insurance
• long-term disability insurance
• life insurance
• paid parental leave
• various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.