Security Operations Technician

RXinsider LTD.; Madison (WI); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Bonuses

Healthcare

Job summary

Epic is seeking a security-focused professional to join our campus-based team in Madison, WI. The role requires relocation support and offers exposure to enterprise security operations, incident response, and policy enforcement.

The position supports all shifts and includes opportunities for bonuses and stock grants. Candidates should have experience with PowerShell, SIEM, MFA, and AD/identity security, with industry certifications viewed favorably.

Qualifications

• Familiarity with enterprise security operations and tooling.
• Experience with Windows/AD security and access controls.
• Security certifications are a plus.

Responsibilities

• Monitor and respond to security incidents.
• Escalate potential incidents with relevant context.
• Ensure compliance with security policies and procedures.

Skills

PowerShell scripting

SIEM

MFA

ITIL

Active Directory

Access management

Security certifications

Tools

GSEC

SSCP

ECSA

Security+

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

More than just important work.

Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

• Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
• Security certifications are a plus such as:
• SANS/GIAC: GSEC
• ISC2: SSCP
• EC-Council: ECSA
• CompTIA: Security+
• Knowledge of a scripting language such as PowerShell will be helpful.
• Exposure and/or experience with access management, Active Directory, and physical security is a plus.
• Familiarity with SIEM, MFA, and ITIL tools will be useful.
• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

Responsibilities include:

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures