Security Operations Supervisor — TSA (Shift Flex)

TSA Careers Center; Dallas (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid leave

Thrift Savings Plan

Flexible spending accounts

Career development opportunities

Uniform allowance

Job summary

Transportation Security Administration, Department of Homeland Security in Dallas, NC, is seeking a supervisory officer to oversee screening operations and lead teams across passenger and baggage screening.

The role requires experience in supervising security operations, coordinating schedules, and making decisions per TSA procedures, with opportunities to influence staffing and procedures. A strong emphasis on coaching and safety is expected.

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• Six months of experience as a work leader, team leader, or supervisor.
• Eligibility might be restricted to current permanent or eligible TSA employees depending on the vacancy announcement.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment.
• Review employee performance and provide coaching, instruction, and developmental feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergency situations.
• Prepare operational briefings, checkpoint logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Job description

Transportation Security Administration, Department of Homeland Security in Dallas, NC, is seeking a supervisory officer to oversee screening operations and lead teams across passenger and baggage screening.

The role requires experience in supervising security operations, coordinating schedules, and making decisions per TSA procedures, with opportunities to influence staffing and procedures. A strong emphasis on coaching and safety is expected.