Security Operations Shift Lead

Maximus; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

Maximus is seeking a cybersecurity operations specialist to provide advanced support across IT and OT environments. The role includes escalation actions, containment, and restoration during incidents, with emphasis on timely, auditable processes.

Candidates should have 4+ years in security operations, familiar with vulnerability management, and able to work in a 24/7 environment. U.S. citizenship is required. Remote work options may be available.

Qualifications

• Bachelor's degree in Cybersecurity or related field.
• 4+ years of cybersecurity operations, incident response, or enterprise security support roles.
• Ability to operate in a 24/7 environment with time-sensitive response requirements.

Responsibilities

• Provide advanced support for cybersecurity operations across IT and OT environments.
• Perform escalation-level response actions and coordinate directed cyber activities.
• Lead containment and restoration efforts during security incidents and stabilize affected systems.
• Ensure all actions are audit-ready and well documented for traceability.
• Coordinate with cross-functional teams to remediate across infrastructure, applications, and cloud.
• Support vulnerability management and compliance activities and align with guidance.

Skills

Cybersecurity operations

Incident response

Documentation

Auditability

Time-sensitive environments

Education

Bachelor’s degree in Cybersecurity or related field

Tools

Security monitoring tools

Incident tracking systems

Job description

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status is required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5

Job-Specific Essential Duties and Responsibilities:

• Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.

• Perform escalation-level response actions, including coordinating and executing directed cyber activities.

• Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.

• Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.

• Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.

• Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.

• Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.

• Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.

• Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.

• Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.

Job-Specific Minimum Requirements:

• Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.

• Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.

• Familiarity with security monitoring tools, incident tracking systems, and escalation processes.

• Ability to operate in a 24/7 environment with time-sensitive response requirements.

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)

Years of Required Work-Related Experience:

• 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles

Preferred Skills and Qualifications:

• Experience supporting enterprise-scale cybersecurity operations environments

• Familiarity with incident response coordination and escalation procedures

• Knowledge of vulnerability management and compliance frameworks

• Experience working across hybrid environments (cloud, infrastructure, network)

• Strong documentation and reporting skills for audit and compliance support

• Ability to operate effectively in high-pressure, time-sensitive environments

#techjobs #clearance #veteranspage #LI-Remote

Minimum Requirements

TCS056, T2, Band 5

#TSTECH

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$60,000

Maximum Salary

$100,000