Security Operations Manager/3 years or more Experience Only

St. Moritz Security Services, Inc.; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

St. Moritz Security Services, Inc. is seeking an experienced Security Operations Manager in Jacksonville, FL to oversee daily security operations across multiple contracts.

The role demands strong leadership, proactive incident response, and effective client communication. Ideal candidates will have 3+ years in security operations management, with proven ability to supervise teams, coordinate staffing, and ensure compliance with policies and regulations.

Qualifications

• Must have at least 3 or more years of operations management experience.
• Strong leadership and communication abilities.

Responsibilities

• Oversee and manage all security operations across multiple contracts and locations.
• Supervise, train, and support site supervisors and security personnel.
• Conduct site visits, audits, and performance evaluations.
• Coordinate staffing schedules and payroll entry.
• Maintain client relationships through regular meetings and communications.
• Investigate incidents and ensure proper documentation and follow-up.

Skills

Operations management

Leadership

Security operations

Client relations

Job description

Security Operations Manager/3 years or more Experience Only(Orlando Regional Office)

Jacksonville, FL, United States of America

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Job Skills / Requirements

Operations Manager

*MUST HAVE AT LEAST 3 OR MORE YEARS OF OPERATIONS MANAING EXPERIENCE *

Pay:

Primary Purpose and Function Must have excellent managing experience.

Position Summary

We are seeking an experienced, dependable, and proactive Security Operations Manager with 3 or more-year experience, to oversee daily security operations, and ensure the safety and security of company personnel, property, assets, and visitors.

The ideal candidate will have strong leadership skills, excellent communication abilities, sound judgment, and experience managing security teams, responding to incidents, enforcing policies, and maintaining operational readiness.

• Key Responsibilities:
• Oversee and manage all security operations across multiple contracts and locations
• Ensure compliance with company policies, client requirements, and applicable local, state, and federal regulations
• Supervise, train, mentor, and support site supervisors, managers, and security personnel to ensure consistent performance standards
• Conduct regular site visits, audits, and performance evaluations to maintain quality assurance and operational effectiveness
• Develop, implement, and maintain staffing schedules to ensure proper coverage and operational efficiency
• Manage scheduling and payroll entry with accuracy and compliance
• Conduct weekly face-to-face meetings with clients to ensure service expectations are being met and maintain strong client relationships
• Maintain ongoing communication with clients and remain accessible via phone and email to address requests, concerns, and operational needs in a timely manner
• Investigate incidents and ensure proper documentation, reporting, and follow-up actions are completed
• Assist with field operations, including client relations and special assignments as needed
• Collaborate with recruitment teams to assess staffing needs, support hiring efforts, and develop recruitment strategies
• Support onboarding and training of new officers and supervisors in alignment with company standards
• Participate in weekly operations meetings to review performance metrics, including overtime and labor costs, and identify areas for improvement
• Coordinate and support new client site start-ups to ensure smooth operational transitions
• Develop succession plans for assigned sites and provide ongoing mentoring to supervisors and managers
• Identify and implement process improvements and best practices to enhance operational efficiency and service delivery
• Maintain professionalism and composure in high-pressure situations while working effectively in a team-oriented environment

Certification Requirements (All)

Additional Information / Benefits

Benefits:

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• 401K/403b Plan

This is a Full-Time position1st Shift, Weekends.