Security Operations Manager

Maximus; Dover (DE); On-site; USD 100,000 - 155,000; Full time

Job summary

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. This role focuses on coordinating enterprise cybersecurity actions, tracking remediation, and producing management-level reporting to support compliance and risk management.

As a member of the TCS team, you will collaborate with security and operations professionals, maintain POA&M artifacts, and help drive process improvements while ensuring accuracy,

Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience).
• 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management.
• Experience supporting cybersecurity operations, governance, or program support activities.
• Ability to coordinate across multiple teams and track execution of assigned actions.
• Experience supporting POA&M tracking, remediation coordination, or compliance activities.
• Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
• Strong documentation skills to support auditability and traceability of actions.
• Familiarity with security operations processes and compliance requirements.
• Ability to manage multiple priorities and ensure timely completion of tasks.

Responsibilities

• Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
• Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
• Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
• Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
• Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
• Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
• Support escalation tracking and ensure follow-through on remediation and response activities across teams.
• Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
• Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
• Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.

Skills

Coordinate across teams

Track execution

POA&M tracking

Reporting artifacts

Auditability documentation

Security operations familiarity

Multitasking

Stakeholder communication

Education

Bachelor’s degree or equivalent experience

Tools

POA&M tracking tools

Dashboards / data tracking systems

Job description

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status is required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

• Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.

• Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.

• Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.

• Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.

• Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.

• Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.

• Support escalation tracking and ensure follow-through on remediation and response activities across teams.

• Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.

• Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.

• Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.

Job-Specific Minimum Requirements:

• Bachelor’s degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)

• 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management

• Experience supporting cybersecurity operations, governance, or program support activities.

• Ability to coordinate across multiple teams and track execution of assigned actions.

• Experience supporting POA&M tracking, remediation coordination, or compliance activities.

• Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.

• Strong documentation skills to support auditability and traceability of actions.

• Familiarity with security operations processes and compliance requirements.

• Ability to manage multiple priorities and ensure timely completion of tasks.

Preferred Skills and Qualifications:

• Experience supporting security operations or compliance reporting functions

• Familiarity with POA&M tracking and vulnerability remediation processes

• Experience with reporting tools, dashboards, or data tracking systems

• Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)

• Strong organizational and coordination skills across multiple teams

• Ability to communicate effectively with both technical and non-technical stakeholders

#techjobs #clearance #veteranspage

Minimum Requirements

TCS057, T3, Band 6

#TSTECH #cleared0618

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$100,000

Maximum Salary

$155,000