Security Operations Lead

Segment (Twilio); Foster City (CA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k)

Paid time off

Commuter benefits

Wellness stipend

Job summary

Replit is seeking a Security Operations Lead to build and run our 24/7 detection and response across a cloud-native and AI-driven environment. You will lead the global SOC, own SIEM, detection engineering, and alert triage, while integrating AI-based SOC tools.

The role spans monitoring cloud platforms (GCP, AWS, Azure), Kubernetes clusters, SaaS apps, endpoints, and CI/CD pipelines, with a focus on automation, data schemas, and scalable security program.

Qualifications

• 7+ years in Security Operations, with 3+ in senior/lead roles.
• Experience leading or coordinating 24/7 SOC operations (internal, hybrid, or MSSP).
• Hands-on SIEM with Chronicle, Splunk, Elastic or similar platforms.
• Strong cloud security monitoring across GCP, AWS, and Azure.
• Experience with AI-based SOC platforms and automation tooling.

Responsibilities

• Lead global SOC team responsible for 24/7 monitoring, triage, and escalation.
• Define processes, runbooks, SLAs, metrics, and quality standards.
• Own SIEM ingestion, normalization, correlation, and dashboards.
• Develop high-fidelity detections for cloud, identity, and endpoints.
• Drive investigations, containment, and remediation with cross‑functional partners.
• Collaborate with Eng, Cloud Security, and SRE to instrument services.
• Communicate risks and trends to leadership.

Skills

SOC leadership

24/7 monitoring

SIEM expertise

Cloud security monitoring

AI-based SOC tools

Scripting (Python, Go, Bash)

MITRE ATT&CK knowledge

Threat hunting

Identity security

Tools

Chronicle

Splunk

Elastic

Sentinel

Panther

Okta

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

We are looking for a Security Operations Lead (SOC Lead) to build, mature, and operate our 24/7 detection and response capabilities across a modern cloud‑native and AI‑driven environment. This role leads the global SOC function—monitoring, SIEM ownership, detection engineering, alert triage, and operational readiness—while also evaluating and integrating emerging AI‑based SOC products and autonomous response platforms.

What You’ll Do

SOC Leadership & 24/7 Monitoring

Lead, mentor, and scale a global SOC team responsible for 24/7 monitoring, alert intake, triage, correlation, and escalation.

Build operational rigor: processes, runbooks, SLAs, metrics, and quality standards for high‑scale environments.

Cover monitoring across:

• Cloud infrastructure (GCP, AWS, Azure)
• Kubernetes/GKE/EKS/AKS clusters
• SaaS platforms (Google Workspace, GitHub, Slack, Okta, etc.)
• Endpoints (macOS, Linux, Windows) including EDR/XDR telemetry
• Developer platforms + CI/CD pipelines
• AI/ML systems and model‑serving workflows
• AI‑Based SOC Integration

AI‑Based SOC Integration & Innovation

Evaluate, adopt, and integrate AI‑native SOC technologies for triaging, detection, and correlation.

Identify opportunities to automate triage, investigations, enrichment, and reporting.

Serve as the internal expert on the capabilities and limitations of AI‑based SOC tooling.

SIEM & Telemetry Ownership

Own the entire SIEM ecosystem—ingestion, normalization, correlation, enrichment, tuning, dashboards, and metrics.

Expand telemetry across:

• Cloud logs, API logs, system events
• SaaS audit logs and admin events
• Identity providers (Okta, Google, Azure AD)
• Endpoint EDR/XDR event streams

Standardize data schemas and improve detection signal quality across sources.

Detection Engineering

Develop high‑fidelity detections for:

• Cloud‑native attacks
• Identity threats and lateral movement
• SaaS misconfigurations and privilege abuse
• Endpoint malware/behavior anomalies
• Insider threats and account takeover patterns

Use MITRE ATT&CK, MITRE Cloud Matrix, and threat intel to drive detection coverage.

Collaborate with Engineering, Cloud Security, and SRE to ensure telemetry supports detection use cases.

Triage, Threat Analysis & Escalation

Lead day‑to‑day triage and threat analysis activities, ensuring accurate categorization and prioritization.

Drive complex investigations involving correlated events across cloud, SaaS, endpoints, and developer platforms.

Guide root‑cause analysis and work with owners to drive remediation and architectural improvements.

Continuously refine logic, reduce false positives, and improve signal quality.

Cross‑Functional Collaboration

Partner with Cloud Security on cloud posture and preventative controls.

Work with Compliance/GRC to support SOC 2, ISO 27001, and audit readiness.

Collaborate with SRE and Engineering to instrument new services with structured logs and detection hooks.

Coordinate with IT / Endpoint teams to ensure full endpoint telemetry and EDR response readiness.

Communicate threats, gaps, and trends to leadership and engineering stakeholders.

Required Skills & Experience

• 7+ years of experience in Security Operations, with 3+ years in a senior or lead capacity.
• Experience leading or collaborating with 24/7 SOC environments (internal, hybrid, or MSSP).
• Strong experience with SIEM platforms (Chronicle, Splunk, Elastic, Sentinel, Panther, etc.).
• Deep understanding of Cloud security monitoring (GCP required; AWS/Azure preferred).
• SaaS security monitoring (Okta, Google Workspace, GitHub, Slack, etc.).
• Endpoint security telemetry (EDR/XDR tools such as CrowdStrike, SentinelOne, or Defender).
• Kubernetes and container detection.
• Hands‑on detection engineering skills, event correlation, threat hunting, and log analysis.
• Familiarity with AI‑based SOC platforms and LLM‑driven detection/triage tools.
• Strong understanding of identity security, OAuth/OIDC, and API telemetry patterns.
• Experience with SOAR and scripting (Python, Go, Bash).
• Knowledge of MITRE ATT&CK, cloud kill chains, behavioral detections, and detection lifecycle management.

Preferred Qualifications

• Experience with UBA/UEBA, ML‑driven anomaly detection, or autonomous remediation systems.
• Previous experience at a high‑growth tech company.
• Security certifications (GCIH, GCIA, GCTI, GCDA, GCFA, etc.).

What We Value

• Operational excellence: building reliable, scalable SOC systems.
• Analytical rigor: making sense of large, complex, multi‑source telemetry.
• Leadership: mentoring and guiding analysts and engineers.
• Adaptability: evaluating and integrating next‑gen AI‑based SOC tools.
• Clear communication: articulating risk, incidents, and recommendations to technical and executive audiences.
• Automation mindset: reducing manual toil via SOAR, scripting, and AI augmentation.
• Curiosity: passion for learning, experimenting, and staying ahead of evolving threats.
• Focused on cloud‑native and AI systems.

Benefits

• Competitive Salary & Equity.
• 401(k) Program with 4% match (US only).
• Health, Dental, Vision and Life Insurance.
• Short Term and Long Term Disability.
• Paid Parental, Medical, Caregiver Leave.
• Flexible Time Off (FTO) + Holidays.
• Commuter Benefits (In‑Office Only).
• Monthly Wellness Stipend.
• Autonomous Work Environment.
• In‑Office Set‑Up Reimbursement (In‑Office Only).
• Quarterly Team Gatherings.
• In Office Amenities (In‑Office Only).