Security Operations Center (SOC) Operator

lucasmuseum; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Lucas Museum of Narrative Art seeks an experienced Security Operations Center Operator to protect our collections, visitors, and staff. The role requires following SOPs, monitoring multiple feeds, and balancing security with an engaging visitor experience.

Reporting to the Security Manager, you will work in a 24/7 SOC within the museum facility. Applicants should be comfortable working extended periods at computer screens, with strong judgment in an environment handling priceless objects and

Qualifications

• Experience working in a Security Operations Center or equivalent environment.
• Ability to monitor multiple security feeds and respond quickly and appropriately.

Responsibilities

• Monitor security alert streams to detect and respond to incidents.
• Follow established SOPs to balance protection of artifacts with visitor experience.
• Coordinate with Security Manager for incident escalation and reporting.

Skills

SOC operations

Alert triage

Incident response

SOP adherence

Job description

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum's collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas's filmmaking career.

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.

POSITION SUMMARY

We are seeking an experienced Security Operations Center Operator to protect our museum's collections, visitors, and staff through vigilant monitoring and rapid response to security events. Reporting to the Security Manager, this role requires someone who can effectively manage multiple alert streams in a cultural institution environment, follow established standard operating procedures (SOPs), and understand the logic behind automated workflows to ensure appropriate responses while balancing security needs with visitor experience.

This position operates in a 24/7 security operations center within our museum facility with multiple monitoring stations and display screens. The role requires extended periods of sitting with focused attention on computer screens and security monitors. You must be able to maintain alertness during periods of low activity while being ready to respond immediately when incidents occur. The position requires excellent judgment in an environment where the public interacts daily with priceless and irreplaceable objects, and where security decisions must balance protection with the museum's educational mission and visitor experience.

This position reports directly to the Security Manager.

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

MISSION AND VISION

The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.

VALUES

• People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
• Inspired: We believe that art can move you to feel, think, reflect, and act.
• Collaborative: We believe that nimble thinking and working together yield exponential results.

STRATEGIC PRIORITIES

• Narrative Art: Amplify the social impact of storytelling and illustration.
• Community: Connect to a broad and diverse public.
• Operational Excellence: Create a healthy and durable institution.

All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.

Salary and titles will be assigned commensurate to the successful candidates' education and experience. An attractive compensation package will be offered to the successful candidate(s).