Security Operations Center (SOC) Officer

Prosegur Security USA, Inc; Fremont (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a night-shift Unarmed Security Officer in Fremont, CA. The role involves maintaining a safe environment, interacting professionally with clients and staff, and producing clear written reports.

Candidates should have a CA Security Guard Card, at least 1 year of leadership security experience, and a high school diploma or GED. You will manage post orders, staffing, scheduling, and training at the site, supervise officers, and ensure procedures are followed.

Qualifications

• 18+ years of age.
• CA Security Guard Card.
• Minimum 1 year security leadership experience.
• High School Diploma or GED required.
• Excellent written and verbal communication in English.
• Capable of following complex instructions.
• Strong interpersonal skills.
• Willingness to participate in screening (drug/background).
• Knowledge of security operations and procedures.

Responsibilities

• Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
• Interact with clients, visitors, employees, and the public in a professional manner.
• Be customer service oriented with basic to intermediate computer skills and effective written and oral communication.
• Prepare written reports and logs neatly and legibly.
• Manage security services and operations including post orders, staffing, scheduling, payroll, supervision and training at an assigned site.
• Provide leadership and guidance to a team of security officers and ensure adherence to protocols.
• Read and understand operating procedures and instructions.
• Use advanced computer skills to utilize access control technology at client sites.
• Handle emergencies and crises calmly and effectively; investigate disturbances and help ensure safety.
• Respond to emergencies, investigate disturbances, and help ensure safety and security of people and property.

Skills

Customer service

Security leadership

Interpersonal skills

English proficiency

Written reports

Basic computer skills

Education

High School Diploma or GED

Tools

Microsoft Office 365

CCTV software

Job description

Shift Schedule: Saturday-Wednesday, 0000-0800 (Night Shift)

Pay Rate: $25.00/per hour

Duties and responsibilities:

• Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
• Interact with clients, visitors, employees, and the public in a professional manner.
• This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Manage security services and related operations including preparation of post orders, staffing, scheduling, payroll, supervision and training at an assigned site.
• Provide leadership and guidance to a team of security officers, ensuring effective performance and adherence to protocols.
• Must be able to read and understand all operating procedures and instructions
• Advanced computer skills to utilize innovative, access control technology at client-specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Respond to emergencies, investigate disturbances, and help ensure the safety and security of people and property.

Physical Requirements:

This position requires significant physical activity throughout the shift. Officers must be able to:

• Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1-2 miles per shift)
• Frequently climb stairs, ramps, or ladders as required by site patrol routes
• Work indoors and outdoors in varying weather conditions
• Maintain alertness and situational awareness during all patrols
• Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.

Qualifications:

• 18+ years of age
• CA Security Guard Card
• Minimum 1 year security leadership experience required.
• High School Diploma or GED required.
• Excellent written and verbal communication skills in English.
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

Preferred Qualifications:

• Proficiency in Microsoft Office 365
• Experience monitoring and operating CCTV/security management software
• Strong computer and data-entry skills
• Ability to work independently on overnight shifts with minimal supervision
• Strong attention to detail and effective communication skills

CA PPO 120931

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