Security Officer - weekends

1600 The McLean Hospital Corporation; Middleborough (MA); On-site; USD 32,000 - 45,000; Part time

Job summary

The McLean Hospital Corporation is seeking a part-time Evening Security Officer to safeguard patients, staff, and visitors at 23 Isaac Street, onsite. You will patrol, report hazards, and respond to emergencies in a hospital setting.

Qualifications include a Bachelor's in Criminal Justice and a State Class D Driver's License; 3-5 years in security is preferred. Strong communication and de-escalation skills are essential for success in this role.

Qualifications

• Education Bachelor's Degree in Criminal Justice preferred.
• Experience in hospital security or police is beneficial.
• A valid Class D Driver's License is required.

Responsibilities

• Identify unsafe conditions and unsecured areas to prevent theft, injuries, or damages.
• Investigate thefts and complaints of potential misconduct; notify law enforcement as needed.
• Prepare incident reports and maintain logs of all incidents.
• Dispatch security personnel using integrated systems and coordinate responses.
• Assist with medical emergencies and restrain patients when authorized.
• Participate in departmental committees as needed.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Problem solving

Written communication

Education

Bachelor's Degree in Criminal Justice

Class D Driver's License

Tools

Database software

Typing

Job description

Site

Site: The McLean Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and

Job Summary

16 hr weekend evenings Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care?

• -Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.


• -Maintains strict confidentiality standards at all times.


• -Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.


• -Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.


• -Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.


• -Performs as Dispatcher utilizing “state-of-the-art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.


• -Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.


• -Voluntary participation in various departmental committees, task forces, and teams.

Qualifications

Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Class D Passenger Vehicle Driver's License [State License]

Experience

Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred

Knowledge, Skills and Abilities

• - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.


• - Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.


• - Works effectively both independently and in teams. Able to multitask.


• - Strong problem-solving skills.


• - Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.


• - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.


• - Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.


• - Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.


• - Strong writing skills to provide and maintain documentation to support data.


• - Intermediate computer skills: typing and use of database software.

Additional Job Details (if applicable)

Remote Type Onsite Work Location 23 Isaac Street

Scheduled Weekly Hours 16

Employee Type Regular

Work Shift Evening (United States of America)

Pay Range

$23.34 - $33.37/Hourly Grade 5

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.