SECURITY OFFICER-WALTHAM (FT / $23.00-HOUR)

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid training

Uniforms provided

Life insurance

Employee Assistance Program

Wellness programs

Employee discounts

Job summary

Securitas USA in Waltham, MA is seeking a Security Officer to monitor premises, perform patrols, manage access control, and respond to alarms and incidents. This full-time role offers daytime hours Mon-Fri and a pay rate of $23 per hour.

You will deliver customer service to employees and visitors, report incidents, conduct safety inspections, and collaborate with emergency responders. No prior experience required; training provided.

Qualifications

• Must be at least 18 years old.
• Legal authorization to work in the United States.
• Ability to read, write, and speak English effectively.

Responsibilities

• Surveillance: Monitor security cameras and conduct patrols.
• Access control: Verify IDs and issue visitor passes.
• Emergency response: Respond to alarms and incidents promptly.
• Incident reporting: Document security concerns accurately.
• Patrolling: Regular foot patrols of facility and entrances.
• Customer service: Assist employees and visitors professionally.
• Safety inspections: Identify and report safety risks.
• Conflict resolution: Address disturbances calmly and professionally.
• Collaboration: Coordinate with team and emergency responders.

Skills

Observational skills

Problem-solving

Communication skills

Interpersonal skills

Staying calm under pressure

Basic to intermediate computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Schedule: Monday-Friday 0700-1500 (7:00 AM - 3:00 PM)

Pay Rate: $23.00 / Hour

Location: Waltham , MA

Key Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Qualifications

• Strong observational and problem-solving skills
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
• Commitment to ethical practices and safety protocols
• Basic to intermediate computer skills

Requirements

• Must be at least 18 years of age
• Reliable transportation and communication
• Legal authorization to work in the United States
• Ability to read, write, and speak English effectively
• High school diploma, GED, or equivalent

Strongly customer service oriented Excellent customer service skills Excellent written and oral communication skills Excellent comprehension of oral and written instruction Motivated and responsible individual Must be able to perform under pressure while maintaining composure Must be able to understand complex job instructionsMust possess strong Microsoft Office Application skillsAbility to accurately follow instructionAbility to handle emergency response

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Officerposition helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

#MetroBoston

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].

We help make your world a safer place.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.”