Security Officer: Vigilant Guard with Customer Service & Benefits

Securitas Security Services USA, Inc.; Needham (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Uniforms Provided

Life Insurance

EAP

Wellness Program

Employee Discounts

Job summary

Securitas Security Services USA, Inc. seeks a dedicated Security Officer to help maintain a safe, secure environment at our site. You will monitor premises, enforce policies, and respond to incidents with professional customer service.

Key duties include surveillance, access control, emergency response, reporting, patrolling, and collaboration with management and responders. Requires high school diploma or equivalent and legal ability to work in the United States.

Qualifications

• Attention to detail and strong observation.
• Ability to stay calm under pressure and handle conflicts.
• Excellent communication and interpersonal skills.
• Basic to intermediate computer skills.
• Commitment to ethical practices and safety protocols.

Responsibilities

• Surveillance: Monitor security cameras and patrol to identify risks.
• Access Control: Verify IDs and controls entry.
• Emergency Response: Act quickly to alarms and incidents.
• Incident Reporting: Document incidents and observations.
• Patrolling: Routine foot patrols of entrances and surrounding areas.
• Customer Service: Assist employees and visitors professionally.
• Safety Inspections: Report safety hazards and unsafe conditions.
• Conflict Resolution: Resolve disturbances calmly.
• Collaboration: Coordinate with team and responders.

Skills

Observational skills

Problem-solving

Calm under pressure

Communication skills

Ethical practices

Computer skills

Education

High school diploma / GED

Job description

Securitas Security Services USA, Inc. seeks a dedicated Security Officer to help maintain a safe, secure environment at our site. You will monitor premises, enforce policies, and respond to incidents with professional customer service.

Key duties include surveillance, access control, emergency response, reporting, patrolling, and collaboration with management and responders. Requires high school diploma or equivalent and legal ability to work in the United States.