Security Officer Unarmed - The Jewish Hospital

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) employer contributions

Health benefits

Paid time off

Job summary

Bon Secours Mercy Health in Cincinnati is seeking an Unarmed Protective Services Officer to maintain safety for patients, visitors, and staff. You will respond to routine and emergency calls, escort individuals, and enforce hospital policies across campus.

Applicants should have a high school diploma or GED, BLS certification within 6 months, and 1-2 years of security experience preferred. Training in defensive tools and radio communications is required.

Qualifications

• High school diploma or GED required.
• BLS Basic Life Support – American Heart Association required within 6 months of hire.
• 1-2 years of security, law enforcement, or military experience preferred.

Responsibilities

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of hospital property including parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on CCTV to be alerted to escalating situations requiring protective services involvement.
• Intervenes in patient, visitor and staff confrontations as appropriate.
• Documents all duties performed including daily logs and incident reports.

Skills

Communication

Active Listening

Empathy

Conflict Resolution

Education

High school diploma or GED

Vocational/Technical Degree (preferred)

Tools

Defensive tools & restraints training

Job description

Intro paragraph

Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Protective Services Officer Unarmed – The Jewish Hospital

Job Summary:

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions:

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications:

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience:

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills:

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training:

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affimitive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]