Security Officer Unarmed Patrol Customer Engagement

Allied Universal; Columbus (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal®, North America’s leading security and facility services company, invites you to join a dynamic, welcoming, and collaborative team. As a Security Officer Unarmed Patrol Customer Engagement in Columbus, OH, you will serve clients, uphold safety, and contribute to a culture that positively impacts the communities and customers we serve.

You will perform routine unarmed patrols, monitor access points, respond to incidents, prepare clear reports, and deliver exceptional customer

Qualifications

• Customer service experience is preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation required by federal, state, and local laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required per state/local laws.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and/or contractors at a government location by carrying out security-related procedures and site policies.
• Respond to incidents, alarms, and critical situations calmly and in accordance with site procedures.
• Conduct regular unarmed patrols of government buildings, grounds, parking areas, and perimeter locations to deter unauthorized activity.
• Monitor access points and observe visitor and employee activity per access-control procedures.
• Prepare clear, accurate incident and patrol reports as required.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Customer Engagement in Columbus, OH, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment through exceptional customer service and communication. You will help address security‑related concerns while representing Allied Universal’s agile, reliable, innovative, and caring culture with integrity, teamwork, and a people‑first approach.

Position Type: Full Time

Pay Rate: $18.36 / Hour

Job Schedule:

• Mon 11:00 PM - 07:00 AM
• Tue 11:00 PM - 07:00 AM
• Wed 11:00 PM - 07:00 AM
• Thur 11:00 PM - 07:00 AM
• Fri 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to visitors, employees, and/or contractors at a government location by carrying out security-related procedures, site‑specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, notifying appropriate personnel and/or emergency services as directed by site procedures.
• Conduct regular and random unarmed patrols of government buildings, grounds, parking areas, and perimeter locations to help deter unauthorized activity and identify potential concerns.
• Monitor access points and observe visitor, employee, and contractor activity in accordance with established access‑control procedures.
• Prepare clear, accurate reports of incidents, observations, and patrol activities in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.