Security Officer (Swing Shift)

BENCHMARK; United States; On-site; USD 25,000 - 26,000; Full time

Job summary

Pyramid Global Hospitality, a leading hospitality management company, is seeking a security-focused professional for the La Quinta Resort and Club. The role emphasizes safety, professional conduct, and collaboration with property leadership to maintain a secure guest experience.

Ideal candidates have a high school diploma, security experience, and relevant certifications, plus strong communication skills and a commitment to service excellence.

Qualifications

• High school diploma or equivalent is required.
• Hospitality/purchasing experience preferred.
• At least one year customer service experience preferred.
• 2 years of security or police (military or civilian) experience, preferably with exposure to the hotel environment.
• 2 years of college in a safety, security or hospitality related discipline.
• Guard Card required.
• First Aid/CPR certification, instructor rating preferred.
• Strong written and oral communication skills.

Responsibilities

• Carry out safety policies and procedures of the property and Benchmark, maintaining professionalism and teamwork.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce opportunities for crimes with preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

Skills

Customer service

Security experience

Written communication

Oral communication

Education

High school diploma or equivalent

2 years college in safety, security or hospitality

Guard Card

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.

Your Role

Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. Follow safety procedures to ensure a safe working environment for guests and associates. Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule. Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees. Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention. Respond to emergencies as prescribed in Emergencies Service Procedures of the property. Assure the security of guest and employee information both in written reports and in general business operations. Complete all Daily Activity and Incident Reports. Help assure compliance with Liquor Laws. Assist in developing and presenting security related programs. Review and edit written records produced by Security Officers. Aid in other job classification as determined necessary by immediate superior.

What are we looking for?

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred.
• Someone with at least one year customer service experience preferred.
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment.
• Someone with 2 years of college in a safety, security or hospitality related discipline.
• Guard Card Required.
• Someone with First Aid/CPR certification, prefer instructor rating.
• Someone with high quality written and oral communication skills.

Compensation

$18.50 - $18.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.