Security Officer Supervisor- Sandston VA

Marksman Security LLC; Sandston (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, vision and dental coverage

Paid time off

Bi-Weekly pay

Continuous learning opportunities

Job summary

Marksman Security LLC is seeking a Security Officer Supervisor for our Sandston, VA site. The role involves overseeing daily security operations, coordinating training, and ensuring compliance with client requirements while maintaining high standards of professionalism and customer service.

The candidate will mentor security personnel, manage onboarding/offboarding, and support scheduling, reporting, and incident response to sustain site readiness and performance.

Qualifications

• Requires high school diploma or equivalent.
• Must possess Alabama Security Unarmed license or ability to obtain.
• Bachelor’s or better in criminal justice, security management, or related field preferred.
• Relevant certifications or coursework in leadership or security operations preferred.

Responsibilities

• Assist Site Manager and support daily security operations to ensure policy and customer compliance.
• Assist with site training programs with site leadership.
• Maintain site master training matrix for certifications and onboarding.
• Coach, mentor, and train security personnel to improve performance and readiness.
• Ensure onboarding/offboarding aligns with vendor and client requirements.
• Monitor officer performance, appearance, attendance, and compliance with standards.
• Coordinate scheduling and staffing to maintain site readiness.
• Support escort requests, visitor coordination, and site access activities.
• Audit training records, incident reports, and compliance documentation.
• Maintain organized documentation for reports and SOPs.
• Measure training effectiveness and identify improvement opportunities.
• Record operations meetings and follow up on tasks and timelines.
• Prepare monthly operational and training reports for leadership and customers.
• Assist with incident response and investigations.

Skills

Leadership

Coaching

Scheduling

Training

Documentation

Security operations

Emergency response

Communication

Education

High school diploma

Alabama Security Unarmed license

Bachelor’s degree in criminal justice or security management

Leadership/training coursework

Tools

Microsoft Office

Google Workspace

Security management software

CCTV systems

Job description

Security Officer Supervisor - Sandston, VA

Sandston, VA

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities

• Assist Site Manager and support daily security operations to ensure compliance with site policies, procedures, and customer expectations.
• Assist with site training programs in conjunction with the and site leadership.
• Maintain and manage the site master training matrix to ensure all required certifications, onboarding, and recurring training requirements remain current and documented.
• Conduct coaching, mentoring, and on-the-job training for security personnel to improve performance, readiness, and professionalism.
• Ensure all onboarding and offboarding processes are completed in accordance with vendor and client requirements.
• Monitor officer performance, appearance, attendance, and compliance with uniform and operational standards.
• Verify completion and accuracy of shift handover reports and communicate operational concerns to management and customers as required.
• Assist with scheduling, staffing coordination, and operational coverage to maintain site readiness.
• Support the management of escort requests, visitor coordination, and site access activities.
• Assist with routine audits of training records, incident reports, operational documentation, and compliance requirements.
• Maintain secure and organized documentation systems for reports, SOPs, certifications, and operational records.
• Measure training effectiveness and identify opportunities for operational improvement and additional staff development.
• Record and document operational meetings, monitor task assignments, and ensure completion of assigned projects and timelines.
• Coordinate and compile monthly operational and training reports for leadership and customer presentation.
• Assist with incident response, investigations, and emergency situations while ensuring accurate documentation and follow-up.
• Audit and track uniform inventory and equipment distribution to ensure compliance with site standards.
• Promote a positive team environment focused on accountability, professionalism, customer service, and operational excellence.
• Ensure all security personnel perform duties in accordance with global security standards and site expectations.

Education

• High school diploma or equivalent required
• Must possess a Alabama Security Unarmed license or ability to obtain
• Associate’s or bachelor’s degree in criminal justice, security management, business administration, emergency management, or a related field preferred.
• Relevant certifications or coursework in leadership, instructional design, workforce development, or security operations preferred.

Experience

• 3–5 years of experience in security operations, corporate security, facilities security, or related environments.
• Previous supervisory, team lead, training, or administrative coordination experience preferred.
• Experience managing incident reporting, training compliance, scheduling, and operational documentation.
• Experience working within corporate, critical infrastructure, healthcare, or data center security environments preferred.

Knowledge & Technical Skills

• Strong understanding of physical security operations, emergency response procedures, incident management, and access control systems.
• Knowledge of security compliance requirements, audit processes, and training standards.
• Familiarity with CCTV systems, visitor management systems, alarm monitoring, and reporting platforms.
• Proficiency in Microsoft Office, Google Workspace, and security management software.
• Ability to analyze operational issues, prioritize tasks, and maintain accurate records and reports.

Core Competencies

• Strong leadership, coaching, and team development skills.
• Excellent organizational, administrative, and multitasking abilities.
• Effective written and verbal communication skills.
• Professional presence with strong customer service and stakeholder management skills.
• Ability to remain calm, organized, and solution-focused during high-pressure or emergency situations.
• High attention to detail, accountability, and operational consistency.
• Ability to manage multiple priorities while maintaining confidentiality and professionalism.

Benefits

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

As set forth in Marksman Security LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.