Security Officer Shift Supervisor - Unarmed

Alliedbarton Security Services; Columbus (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

Company retirement plans

Holidays paid at time and a half

Vacation after one year

Job summary

Allied Universal is hiring a Security Officer Shift Supervisor - Unarmed to oversee the security of a high-profile client’s facility on a designated shift. The role ensures safety, enforces post orders, and directs a team of officers to maintain service quality and contract compliance.

The position requires strong customer service, communication, and leadership skills, along with relevant licenses and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• Licensing requirements may be required by state/local laws.
• Current and valid driver’s license required.
• One of: associate’s degree or higher, active-duty military/naval service, auxiliary police or police cadets, or 1 year of verifiable security experience.
• Two years of verifiable work experience showing customer service, poise in emergencies, and report writing.

Responsibilities

• Make emergency notifications as necessary per site Post Orders.
• Provide direction to subordinates and oversee training for security staff.
• Cross-train officers to improve versatility and site efficiency.
• Recommend productivity and cost-reduction measures to management.
• Suggest security surveys and updates to post orders.
• Review personnel actions for those under supervision.
• Manage staffing, scheduling and on-site training for the shift.
• Ensure contracted training and screening elements are met.
• Minimize overtime according to policy.
• Inspect quality of service and contract compliance on shift.
• Support payroll, incident reporting, and security surveys.

Skills

Customer service

Communication

Planning and organizing

Microsoft Office

Problem solving

Coaching and mentoring

Active listening

Teamwork

Attention to detail

Education

High school diploma or equivalent

Associate’s degree or higher in any discipline

Military service or related experience

Tools

Microsoft Office

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Security Officer Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

RESPONSIBILITIES:

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Must possess one or more of the following:
  • Associate’s degree of higher in any discipline
  • Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following:
  • Excellent customer service skills
  • Ability to maintain poise and self-control during emergency situations
  • Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail

PREFERRED QUALIFICATIONS:

• Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

Requisition ID

2026-1684526