Security Officer - Retail Customer Service

Allied Universal; Independence Township (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

Retirement plans

Paid holidays

Job summary

Allied Universal is seeking a Security Officer for Retail Customer Service in Ohio. This temporary/full-time position pays $19.00 per hour and focuses on delivering superior customer service while safeguarding clients across a variety of industries.

The role requires vigilance, teamwork, and the ability to respond to incidents in a calm, solutions-oriented manner. Duties include regular site patrols, enforcing policies, and adapting to different client environments as needed.

Qualifications

• Must be 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or 5 years verifiable experience.
• Background check and drug screen as required by law.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service and enforce safety procedures.
• Respond to incidents calmly and assist as needed.
• Conduct regular patrols of client sites and perimeters.

Skills

Customer service

Patrol awareness

Emergency response

Team collaboration

Education

High school diploma or equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Security Officer - Retail Customer Service

Temporary / Full Time

$19.00 / Hour

As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

Benefits:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com