Security Officer Reception

Allied Universal; Detroit (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart tools access

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Reception in Detroit, MI. The role supports front desk operations at a dynamic educational site, welcoming students, staff, and visitors while enforcing access control and maintaining a professional environment.

The full-time position involves managing visitor check-ins, monitoring entry activity, and responding to security-related concerns. A team-first approach and clear communication are essential.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to students, faculty, staff, and visitors by carrying out site-specific procedures, access-control practices, and emergency response activities when appropriate.
• Staff the front desk, greet visitors, verify identification and/or visitor authorization, issue credentials as directed, and maintain accurate visitor records.
• Monitor entry points, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, or policy violations to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, following established campus procedures.
• Provide directions and general information, assist with communications between visitors and campus personnel, and help to deter unauthorized access to the location.

Skills

Customer service

Access control

Computer literacy

Education

High school diploma or equivalent

CPR and First Aid certification

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception in Detroit, MI, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Officer at a dynamic educational location, you will welcome students, staff, and visitors while supporting access control and a professional, inviting environment. You will manage visitor check-ins, monitor entry activity, communicate clearly, and respond to security-related concerns. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.40 / Hour

Job Schedule

DayTime Mon 03:00 PM - 11:00 PM Fri 03:00 PM - 11:00 PM Sat 03:00 PM - 11:00 PM Sun 03:00 PM - 11:00 PM

What You'll Do

• Provide customer service to students, faculty, staff, and visitors by carrying out site‑specific procedures, access‑control practices, and emergency response activities when appropriate.
• Staff the front desk, greet visitors, verify identification and/or visitor authorization, issue credentials as directed, and maintain accurate visitor records.
• Monitor entry points, cameras, alarms, and other security‑related systems; report unusual activity, maintenance concerns, or policy violations to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem‑solving manner, following established campus procedures.
• Provide directions and general information, assist with communications between visitors and campus personnel, and help to deter unauthorized access to the location.

Minimum Requirements

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.