Security Officer - PT - Anne Arundel Med Ctr

Luminis Health; Annapolis (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Retirement Plan

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays & Disability & Life/AD&D

Wellness Programs

Employee Assistance Programs

Job summary

Luminis Health, Inc. seeks a dedicated Security Officer to protect patients, visitors, and staff across the Medical Center campus. You will perform hazard surveillance, monitor CCTV, respond to emergencies, and uphold safety and regulatory standards.

The role requires strong communication, crisis management, and customer service skills, with training in conflict de-escalation and safety procedures. This is a full-time, on-site position in Annapolis, MD, with comprehensive benefits.

Qualifications

• High school diploma or equivalent required; substitution of one additional year of verified security experience allowed.
• Must pass a criminal records background check prior to employment.
• Conflict Management training required within six months; ability to de-escalate and ensure safe physical stabilization.

Responsibilities

• Maintains personal and asset security by hazard surveillance rounds focusing on protecting patients, staff, and hospital property.
• Monitor CCTV in the Control Center and maintain logs and emails per policy.
• Respond to emergency calls, assist with patient restraints when needed, and execute disaster plans.
• Conducts preliminary investigations into thefts and complaints; keep supervisor informed.
• Prepare and submit written reports; log responses and incidents.
• Perform safety screenings for weapons and contraband; ensure safe environment of care.
• Provide staff education on safety topics and train new Officers on department policies.
• Assist with keys, contractor badges, traffic control, parking enforcement, and helicopter landing area procedures.

Skills

Verbal communication

Interpersonal skills

Customer service

Crisis intervention

Education

High school diploma or equivalent

IAHSS Basic Officer Certification

Job description

To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
• When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
• Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
• Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
• Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
• Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
• Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
• Provides staff education on safety topics and trains new Officers in all department policies and procedures.
• Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
• Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
• Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
• Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
• Provides safety escorts and assistance for staff, visitors and patients as requested.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Perform fire drills as required.
• May have to work other shifts, as necessary.
• Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
• Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
• Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

Educational/Experience Requirements:

• High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
• At least one (1) year of Health care Safety and Security experience preferred.
• Must pass a criminal records background check prior to employment.
• Possess strong verbal, interpersonal communications skills and excellent customer service.
• Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.

License/Certifications:

• IAHSS Basic Officer Certification preferred, required for any promotion.
• Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands – Heavy

Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview:

• Medical, Dental, and Vision Insurance.
• Retirement Plan w/employer contribution.
• Paid Time Off.
• Employee Tuition Assistance Benefits.
• Employee Referral Bonus Program.
• Employer Paid Holidays, Disability, and Life/AD&D for full-time employees.
• Wellness Programs/Employee Assistance Programs and more.

Pay Range

$20—$25 USD

Luminis Health Benefits Overview:

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• Benefit offerings based on employment status

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