Security Officer II

Texas Health and Human Services; Kerrville (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Time off benefits

Career advancement

Job summary

The Security Officer II at Texas Health and Human Services Commission (HHSC) is assigned to the Forensic Security department at the state hospital in Kerrville, TX. The role emphasizes maintaining a safe environment for patients, staff, and visitors, with duties spanning surveillance, incident reporting, and emergency coordination.

Ideal candidates bring experience in security operations, strong communication skills, ability to handle emergencies calmly, and a commitment to compliance and

Qualifications

• Minimum 24 months of work experience.
• Preferred: 2 years in security, law enforcement or military.
• Preferred: 12 months in a mental health or correctional facility.

Responsibilities

• Attend work on a regular basis with rotating or extended shifts.
• Monitor surveillance cameras for unauthorized persons, fires, and other incidents, and report emergencies immediately.
• Conduct routine patrols of buildings and grounds.
• Disseminate and coordinate emergency responses, notifying hospital management and law enforcement as appropriate.
• Assist in the apprehension of suspects during unauthorized entry or other violations.
• Prepare timely and accurate incident and investigative reports.
• Evaluate and make recommendations for changes to security regulations.
• Perform additional duties as assigned, such as disaster response or COOP activation.

Skills

Security knowledge

Surveillance systems

Admission regulations

Communication skills

CPR certification

Aggression management

Patrol duties

Incident reporting

Emergency response

Job description

Date: Jul 15, 2026

Location: Kerrville, TX

Employer: Texas Health and Human Services Commission (HHSC)

Benefits include 100% paid employee health insurance, a defined benefit pension plan, generous time‑off benefits, and opportunities for career advancement.

Job Title

Security Officer II – Forensic Security department.

Job Summary

The Security Officer performs complex security duties at the state hospital, ensuring a safe environment for patients, employees and visitors. Responsibilities include monitoring alarms, patrolling campus, handling after‑hours emergencies, coordinating emergency responses, identifying unfamiliar persons, maintaining security records, and participating in disaster response and continuity operations.

Essential Job Functions

• Attend work on a regular basis, including rotating or extended shifts per agency leave policy.
• Monitor surveillance cameras for unauthorized persons, fires, and other incidents, and report emergencies immediately.
• Conduct routine patrols of buildings and grounds.
• Disseminate and coordinate emergency responses, notifying hospital management and law enforcement as appropriate.
• Assist in the apprehension of suspects during unauthorized entry or other violations.
• Prepare timely and accurate incident and investigative reports.
• Evaluate and make recommendations for changes to security regulations.
• Perform additional duties as assigned, such as disaster response or COOP activation.

Knowledge, Skills and Abilities

• Knowledge of building security and surveillance equipment.
• Knowledge of building admission and exit regulations and alarm devices.
• Oral and written communication skills, including incident reporting.
• CPR administration skills or willingness to obtain certification.
• Ability to communicate safely with aggressive patients, visitors and employees.
• Capability to patrol grounds, detect danger and take appropriate action.
• Ability to produce concise reports.
• Calmness, reasonableness, and quick reaction in emergency situations.

Registrations, Licensure Requirements or Certifications

• Valid Texas driver license; if out‑of‑state, provide certified driving record.
• CPR certified or ability to obtain within 6 months.

Initial Screening Criteria

• Minimum of 24 months of work experience.
• Preferred: 2 years in security, law enforcement or military.
• Preferred: 12 months in a mental health or correctional facility.

Additional Requirements

• Pass fingerprint criminal background check, pre‑employment drug screen, and registry checks (CANRS, Nurse Aid, Medication Aide, Employee Misconduct, LEIE).
• All applicants must be at least 18 years; if applied to Waco or Terrell Center, minimum 21 years.
• Compliance with HHSC immunization policy and hospital operating procedures.
• May be required to work overtime, extended hours, or shift patterns.
• Telework: Not eligible for this position.

Military personnel and veterans are encouraged to apply if eligible.

Applicants must bring I‑9 documentation and be prepared for E‑Verify.