Security Officer II

CO00 Children's Hospital Medical Center; Greendale (WI); On-site; USD 26,000 - 32,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center is seeking a Regular full-time Protective Services team member for night shifts. You will investigate routine complaints, monitor campus access, and patrol buildings and grounds to ensure safety and order.

Responsibilities include assisting clinical staff, managing visitor credentials, and enforcing safety policies. A high school diploma and 2+ years in a related field are required, plus a valid driver's license and TC I training within 6 months.

Qualifications

• High school diploma or equivalent.
• 2+ years of work experience in a related job discipline.
• Valid driver's license.
• Ability to complete TCI training and receive TCI certification within 6 months of your employment start date.
• Physical strength, stamina, agility, and physical control to safely perform tasks including standing for long periods and lifting up to 30 pounds.

Responsibilities

• Investigation - respond, investigate, and problem solve routine complaints and address concerns.
• Monitor - direct traffic, control parking, and assist clinical staff; manage access and safety.
• Patrol - patrol buildings and grounds, badge visitors, report safety hazards.
• Visitor Management - enforce visit policies and provide appropriate badges and access.

Education

High school diploma or equivalent

Job description

Primary Location Burnet Campus Department Protective Services Shift Night (United States of America) Schedule Full time Weekly Hours 40 FTE 1 Employee Status Regular *Expected Starting Pay Range $18.66 - $22.89 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

• Investigation - Respond to, investigate, and problem solve routine complaints reported by patients, parents, visitors and employees. Engage expert resources in order to timely address patient, parent, visitor and employee concerns.
• Monitor - Direct traffic within Cincinnati Children's and control parking of all patients, parents, visitors and employees. Escort patients, parents, visitors and employees to and from parking areas as needed. Control access for the entire Medical Center and perform all necessary locking and unlocking needs within the various buildings and grounds. Assist clinical staff with patient restraint - physically restrain patients or other visitors as instructed by the appropriate clinical staff members. Restraining patients and monitoring combative or potentially combative patients as directed for extended periods of time. Requires annual recertification in physical restraint training.
• Patrol - Patrol buildings and grounds by way of motor vehicle, foot, and bike patrol. Ensure only authorized personnel are admitted onto hospital premises. Responsible for ensuring visitor, staff and patients are properly badged prior to entering/exiting elevators. Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Cincinnati Fire Code safety violations. Provide way-finding and general assistance for patients and visitors during routine security duties. Individual must have the ability to relate to customers, provide clear communications in a courteous, professional manner, and help whenever necessary.
• Visitor Management - Respect the right of parents/guardians and adult patients to identify who may and may not visit by communicating visitor policy and enforcing their preference of approved and unapproved visitors. Provide badging and access that is specific to their needs.

JOB QUALIFICATIONS

• High school diploma or equivalent
• 2+ years of work experience in a related job discipline.
• Valid driver's license
• Ability to successfully complete TCI training and receive TCI certification within 6 months of your employment start date
• Physical strength, stamina, agility, and physical control to safely, comfortably, and without risk of injury to self or others perform the following tasks: Stand for extensive periods of time Walk, stoop, kneel, twist/turn, and lift/carry up to 30 pounds Squat/crouch, lunge, and maneuver to the floor Slide down a wall while supporting the weight of another person Get up quickly from the floor to a standing position.

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation's America's Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.