Security Officer II

wvumedicine; Brigham City (UT); On-site; USD 35,000 - 52,000; Full time

Job summary

BMC Berkeley Medical Center is seeking a Security Officer to provide information and assistance to patients, visitors and staff while enforcing WVU Medicine policies. The role requires a high school diploma or equivalent with security experience or an Associate’s degree, plus a valid driver’s license and various certifications.

Responsibilities include patrols, incident reporting, transport services, and supporting safety procedures across hospital facilities.

Qualifications

• High School diploma or equivalent and 1 year security experience, or an Associate’s degree in a related field.
• Valid Driver’s License.
• BLS or HeartSaver First Aid certification within 60 days of hire.

Responsibilities

• Maintains visibility at assigned locations and provides information to patients, visitors and staff.
• Responds promptly to information/assistance requests in a courteous manner.
• Provides physical assistance, transport and escort services as needed.
• Monitors traffic flow in parking areas and enforces parking rules.
• Protects people and property per policies and procedures.
• Conducts routine building rounds and patrols.
• Makes recommendations to improve security and prevent incidents.
• Reports suspicious activities per policy and procedures.
• Supports in fire and disaster drills and other emergencies.
• Documents activities and incidents clearly and factually.
• Responds to emergencies such as assaults, thefts, and other incidents.
• Provides patient restraint as directed and can perform physical intervention when required.
• Operates hospital-owned vehicles safely and conducts vehicle inspections.
• Other duties may include incident reporting, investigations and crowd control.

Skills

Valid Driver's License

Effective communication

Decision making

Customer service

Training Security Officers

Education

Associate’s degree in criminal justice, criminology, forensics, law, or related field of study

High School diploma or equivalent

Job description

Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce WVU Medicine policies and procedures to provide a safe, secure environment, in support of the Security Program.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. High School diploma or equivalent AND one (1) year of experience in security field OR Associate’s degree in criminal justice, criminology, forensics, law or related field of study
• 2. Valid Driver’s License
• 3. Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.
• 4. State criminal background check and Federal (if applicable), as required for regulated areas.

To be completed as established by department: (Administered at Department level)

• 1. Defensive Tactics Certification
• 2. OC Spray Certification
• 3. Baton Certification
• 4. Taser User Certification
• 5. Handcuffing Tactics training
• 6. AVADE Training Levels I - III

PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. Associate’s degree in criminal justice, criminology, forensics, law, or related field of study.
• 2. One (1) year of experience in security field.

CORE JOB DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• 1. Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.
• 2. Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.
• 3. Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.
• 4. Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
• 5. Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.
• 6. Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.
• 7. Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
• 8. Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.
• 9. Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.
• 10. Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
• 11. Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
• 12. Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.
• 13. Operates Hospital-owned vehicles in a safe and responsible manner.
• 14. Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.
• 15. Other requirements may include: Incident reporting, routine building rounds, incident investigation, crowd control, restraining patients, disaster response, domestic disputes, med G assists, parking enforcement, consistent presence and visibility, helicopter assignments, media issues, victim assistance, engages in traffic direction, policy enforcement, investigation of alarms, duress, etc., physical intervention, tire changing, battery jumps, parking rounds, effective radio communication, escorts patients/visitors/staff, accurate directions to customers, loss prevention, vehicle assists, transport equipment/staff/visitors/patients, posts assignments for exterior patrol/all canopy/all booths/building rounds/ED, and STOPS training.

PHYSICAL REQUIREMENTS:

• 1. Ability to sit, stand and walk for the entire shift and/or double shift.
• 2. Ability to lift, push or pull 80 pounds.
• 3. Ability to tolerate adverse environmental conditions for entire shift and/or double shift.

WORKING ENVIRONMENT:

• 1. While performing the duties of this Job, the employee may frequently be exposed to outside weather conditions.

SKILLS AND ABILITIES:

• 1. Ability to perform effectively under often stressful situations.
• 2. Good decision making and organizational skills.
• 3. Good written and verbal communication skills.
• 4. Ability to train Security Officers 1.

Additional Job Description:

Scheduled Weekly Hours:40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

BMC Berkeley Medical Center

Cost Center:

608 BMC Security

Address:

2500 Hospital DriveMartinsburgWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.