SECURITY OFFICER I – (PART-TIME) LIBRARY

City of Manchester, NH; Manchester (NH); On-site; USD 31,000 - 33,000; Full time

Job summary

City of Manchester, NH is seeking a Security Officer I to patrol assigned areas, monitor activity, and respond to incidents to protect employees, customers, and city assets. You will document events, deter crime with visibility, and collaborate with police when needed.

Requirements include a high school diploma or GED and the ability to work in varying conditions. The role includes a comprehensive benefits package and pays at approximately $22.86 per hour with a 32-hour workweek expectation.

Qualifications

• Some knowledge of applicable local, state and Federal laws.
• Some knowledge of current security practices and methods.
• Ability to work with people and secure their cooperation without the use of violence.
• Ability to prepare and present accurate and reliable reports.
• Ability to operate a computer using standard software applications.

Responsibilities

• Patrols assigned areas and monitors activity, taking appropriate action or notifying police as needed.
• Responds to calls, documents statements, and identifies unsafe conditions.
• Maintains a highly visible presence to deter crime.
• Provides assistance and guidance to employees and customers.
• Performs opening/closing procedures and security checks.

Skills

Local laws knowledge

Security practices

Judgment under pressure

Written reports

Public interaction

Investigation ability

Policy understanding

Communication skills

Team coordination

Education

High school diploma or GED

Job description

SECURITY OFFICER I 1247 GRADE 106 PAY RANGE 2286hr plus a comprehensive benefits package 32 HOURSWEEK

GENERAL STATEMENT OF DUTIES

Performs patrol investigative and related services to ensure the security safety and protection of employees customers and assets of the city; performs directly related work as required

DISTINGUISHING FEATURES OF THE CLASS

The principal function of an employee in this class is to ensure the security safety and protection of employees customers and assets of the city against injury loss or damage from any preventable cause The work is performed under the supervision and direction of a supervisor but some leeway is granted for the exercise of independent judgement and initiative The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with City employees law enforcement personnel and the public The principal duties of this class are performed both indoors and outdoors at assigned sites with exposure to inclement weather and unpredictable crisis situations

EXAMPLES OF ESSENTIAL WORK

• Patrols all assigned areas monitors activity to identify violations and takes appropriate actions including rectifying the situation through a dialogue with all parties involved as warranted andor notifying police when appropriate;
• Responds to calls andor complaints from employees and customers documenting statements identifying unsafe or unlawful conditions and taking appropriate action;
• Maintains a highly visible presence for the purpose of deterring crime;
• Maintains good public relations and provides an identifiable source for employees and customers to go to for assistance guidance protection and service;
• Performs a daily activity of public relations through speaking with employees and customers and responding to their needs as needed;
• Informs supervisors immediately of any situation which appears to be out of the ordinary;
• Performs security and safety checks including performing building closing and opening procedures;
• Disposes of hazardous materials including hypodermic needles appropriately;
• Produces documentation including taking photos and gives testimony in open court as necessary;
• Monitors facility security cameras;
• Provides support for Police Officers at the scene of an incident and remains aware of surroundings for other potential problems;
• Responds to alarms within respective facility;
• Maintains an awareness of any emergency situation including fires and natural disasters and contacts the appropriate agency or City department;
• Completes thorough and accurate reports of all incidents and completes special reports for supervisors as requested;
• Maintains patience tact and mental clarity as appropriate in dealing with stressful situations;
• Provides guidance and demonstrations to new employees in similar positions;
• Keeps supervisors informed of work progress issues and potential solutions;
• Attends meetings and training to stay current on relevant practices and developments;
• Responds to citizen inquiries courteously and promptly;
• Coordinates regularly with others to enhance interdepartmental efficiency;
• andPerforms additional duties as required by the classification

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Some knowledge of applicable local State and Federal laws
• Some knowledge of current security practices and methods
• Ability to work in situations involving employees andor customers and to make quick decisions which secure the safety of all individuals involved
• Ability to use good judgment
• Ability to establish facts draw conclusions and solve practical problems
• Ability to work with people and secure their cooperation without the use of violence
• Ability to perform investigations question witnesses and prepare written reports
• Ability to quickly learn applicable City policies procedures and ordinances
• Ability to perform or learn basic first aid procedures
• Ability to perform duties in a professional manner and appearance
• Ability to communicate effectively with others both orally and and in writing using both technical and non technical language
• Ability to understand and follow oral andor written policies procedures and instructions
• Ability to prepare and present accurate and reliable reports containing findings and recommendations
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks
• Ability to use logical and creative thought processes to develop solutions according to written specifications andor oral instructions
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information andor technology
• Integrity ingenuity and inventiveness in the performance of assigned tasks

ACCEPTABLE EXPERIENCE AND TRAINING

• Graduation from High School or possession of a GED
• andZero to two years of related public service experience preferably in security or law enforcement
• orAny equivalent combination of experience and training which provides the knowledge skills and abilities necessary to perform the work

REQUIRED SPECIAL QUALIFICATIONS

• Ability to pass a background check

ESSENTIAL PHYSICAL ABILITIES

• Sufficient clarity of speech and hearing or other communication capabilities with or without reasonable accommodation which permits the employee to communicate effectively
• Sufficient vision or other powers of observation with or without reasonable accommodation which permits the employee to observe activities in the course of security duties
• Sufficient manual dexterity with or without reasonable accommodation which permits the employee to operate cell phones radios and related equipment to respond to requests for assistance
• Sufficient personal mobility and physical reflexes with or without reasonable accommodation which permits the employee to turn reach and grasp repetitively
• Sufficient strength and endurance with or without reasonable accommodation to lift carry push pull or otherwise move objects through a full range of motion up to 20 pounds occasionally 10 pounds frequently and 5 pounds consistently
• Sufficient personal mobility and physical reflexes with or without reasonable accommodation which permits the employee to accomplish the assigned tasks