Job Summary
Responsible for maintaining safety and security for an assigned area. Maintains safety and security of patients, visitors, and employees; conducts routine patrols of assigned areas to keep property and persons free from risk; meets the qualifications to provide care for patients in the specific age range on their assigned area. Responds to emergencies, fire alarms, hazardous material incidents. Deals with conflict, confrontation, and stressful situations on a routine basis. Performs both foot patrol and vehicle patrol of facilities and grounds. Must be physically able to provide the essential services of the position.
Job Duties
- Conduct routine patrols on foot or by car of assigned areas; enforce hospital rules of conduct; remain aware of unauthorized persons, unusual physical factors, and mechanical malfunctions; report or resolve problems as appropriate; complete detailed written shift reports as required; may carry a watch tour clock or similar device to record the patrol of a designated area.
- Direct firefighting activities; inspect buildings for fire and safety hazards; enforce fire and safety rules; participate in fire drills and safety programs for employees; work cooperatively with local fire departments.
- Direct traffic on hospital property; enforce traffic and parking regulations; assist patients, visitors, and employees with vehicle problems per policy and training.
- Provide routine escort and emergent delivery services to campus facilities.
- Participate in orientation of new employees and students in fire, safety, and security policies; train in firefighting techniques and use of equipment.
- Lock all doors in designated areas after regular business hours; unlock doors at the start of business hours.
- Operate security technology equipment including personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios.
- Perform emergency and hazardous material response services in accordance with training, policy and equipment capabilities.
- Perform security and emergency services related to site emergency management plans.
- Train in relation to Hospital Emergency Incident Command System job roles.
- Perform set‑up duties related to Emergency Operations Center.
- Investigate employee, visitor, and patient complaints; work cooperatively with local police departments and authorities.
- Complete detailed reports on incidents, thefts, and losses.
- Respond to requests for assistance involving patients in the assigned locations; assist in locating patients; assist Life Flight with unloading patients and equipment as necessary.
- Coordinate and perform prisoner escort duties consistent with protocol.
- Assist and direct patients and visitors to areas within the Medical Center; furnish information as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assure an adequate supply of wheelchairs at the hospital entrance.
- Be accountable for satisfying all job‑specific obligations and complying with all organization policies and procedures.
- Additional competencies and skills outlined in any department‑specific orientation will be considered essential to the performance of the job related to that position. The specific statements in this profile are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.
- * Does not qualify for J‑1 waiver.
Position Details (GLH)
- Required to successfully complete or have current Emergency Vehicle Operator’s Certification (EMSVO) approved by the PA DoH within 90 days of hire date.
- Required to maintain certification while employed as a Security Officer.
- Drive ambulance to and from the hospital to helipad to transport flight crews and patients as necessary.
- This will not involve any direct patient care, except to assist in lifting/moving a patient as necessary into or out of the ambulance and helicopter.
- Assure the vehicle is ready for use, including being fueled, and report any vehicle operational issues to the Security Supervisor or Manager.
Education
- High School Diploma or Equivalent (GED) – Required
Experience
- Minimum of 1 year related work experience – Preferred
Certifications & Licenses
- Valid Driver’s License – Required
Skills
Equal Opportunity & EEO
We are an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.