Security Officer I

Adaptationprofessionals; Anchorage (AK); On-site; USD 27,000 - 39,000; Full time

Job summary

Alaska Native Tribal Health Consortium (ANTHC) in Anchorage seeks Security Officers to respond to facility and medical emergencies, protect people and property, and coordinate with leadership and law enforcement. The role supports patient care and campus safety across 24/7 operations.

As a Security Officer II/III, you will patrol, monitor activity, manage access, document incidents, and assist with training and incident response. Requires high school diploma and relevant certifications.

Qualifications

• High school diploma or GED required.
• Minimum experience varies by Security Officer I–III; 1 year customer service for I.
• Basic knowledge of safety and security policies.

Responsibilities

• Respond to facility and medical emergencies and coordinate with leadership and/or law enforcement.
• Deploy safety alarms and assist with campus-wide security needs.
• Maintain regular attendance to support 24/7 operations.
• Provide customer service while controlling access to facilities and enforcing visiting procedures.
• Patrol buildings and grounds, monitor activity, and document incidents.
• Record daily log entries and incident reports.

Skills

Customer service

Communication

First aid

Emergency response

De-escalation

Education

High school diploma or GED

Job description

US:AK:Anchorage | Facility and Operational Support | Full-Time

19.40 - 28.07 USD per hour

Posted 2 days ago

Description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference forqualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary:
Under general supervision, Security Officers are responsible for responding to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations. Responsibilities require the ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally recognized guidelines.

Responsibilities:

REPRESENTATIVE DUTIES

Responds to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations.

Performs and responds to and assists with facility and medical emergencies, safety and security alarms, and calls for assistance campus wide. May deploy use of force techniques , defensive tactics , and tools at times for physical restraint of subjects.

Security Officer duties require maintaining regular, reliable, and predictable attendance to support 24/7 operational coverage, including holidays and weekends; and the ability to function effectively in dangerous and/or high stress environments during routine assistance, emergencies, investigations, patient watch, and other healthcare security functions that involve contact with the public, patients, staff, and other personnel or visitors, frequently requiring the use of effective communication through active listening and de-escalation techniques for tactful resolution or control of situations and/or complaints.

Provides customer service focused assistance by providing information and assistance while controlling access to facilities and enforces visiting procedures within scope of authority. Exhibits high standards of integrity and ethics and a neutral and businesslike demeanor.

Patrols buildings, grounds, and parking lots on foot. Monitors activity in and out of buildings, provides proactive surveillance and reporting to prevent vandalism, theft, fire, and disturbances within or around campus, protection of accident and/or crime scenes, and secures evidence to ensure proper chain of custody and transfer for law enforcement; actively engages in each security interaction with a customer service approach.

Performs patient observation to include behavioral health patients to ensure the safety of patients and staff. Carries out physician orders in administration of medical restraints. Assists healthcare professionals evaluating or treating a patient as directed by the healthcare professional. Responds to Code calls and performs medical intervention to the level of officer training as needed.

Assists patient family members as needed by providing them with direction, assisting with property and connecting them with needed services.

Records daily log entries and incident reports according to established department guidelines using appropriate grammar, spelling and punctuation.

Performs other duties as assigned.

Security Officer II

Performs vehicle patrols of all ANTHC campus buildings, grounds and parking lots .

Trains and mentors Security Officer I employees through observation, coaching, auditing, and debrief sessions.

Proactively analyzes and identifies incident trends, repetitive incidents or situations, and unusual circumstances that might have an adverse impact on services provided to ANTHC.

Assists with incident management, to include task prioritization, staff dispatch, and escalation to ensure client's problems are handled as expeditiously as possible.

Security Officer III

Performs all duties of a Security Officer I and II.

Trains and mentors Security Officer I & II employees through observation, coaching, auditing, and debrief sessions.

Assists with development and creation of content, including training outlines, plans with clear learning objectives, instructional methods (such as individual training, group instruction, online training, lectures, demonstrations, conferences, meetings and workshops), and determines appropriate methods of evaluation.

Ability to perform the duties of a Security Sergeant in the absence of a sergeant, to ensure the continuity of the chain of command. Duties may include, but are not limited to:

Assisting Security Lieutenant with command of shift or serve in a command role during the absence of supervisory staff.

Assist and direct security officers in the performance of their duties.

Utilize officer discretion in the prioritization of duties and the assignment of officers, while simultaneously determining when to escape issues through the necessary and established channels.

Other information:

KNOWLEDGE and SKILLS

K nowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics.

Knowledge of basic security concepts and procedures.

Knowledge of safety, infection, and quality control standards.

Skilled in administering first aid, cardiopulmonary resuscitation, and other emergency response

procedures.

Skill in managing multiple priorities and tasks concurrently and meeting deadlines.

Skill in establishing and maintaining cooperative working relationships with others.

Skill in operating a personal computer utilizing a variety of applications.

Ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally-recognized guidelines.

Ability to recognize and respond to emergencies.

Ability to solve problems on an independent basis.

Ability to accurately receive and transmit information by radio, telephone or computer system.

Ability to communicate verbally and in writing.

Ability to translate observations and information to legible, complete and accurate reports.

Ability to perform multiple tasks rapidly and accurate under a crisis condition.

Ability to establish priorities and pass on information as needed.

Ability to work in a constant state of alertness in a safe manner.

Ability to work successfully with people involved in stressful situations.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

MINIMUM EXPERIENCE QUALIFICATION

Security Officer I

Non-supervisory – One (1) year customer service experience.

Security Officer II

Non-supervisory – One (1) year experience in security or safety for healthcare, military, or any State, Local or Tribal entity.

Security Officer III

Non-supervisory – Two (2) years’ progressive experience in security or safety for healthcare, military, or any State, Local or Tribal entity.

MINIMUM CERTIFICATION QUALIFICATION

All

Must possess and maintain valid Basic Life Support certification within 30 days of hire.

Security Officer I

FEMA Incident Command System Training ICT-100 & 200 certificate of completion within 30 days of hire.

Security Officer II

Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.

FEMA Incident Command System Training ICT-100 & 200 certificate of completion and obtain FEMA Incident Command System Training ICT-700 & 800 certificate of completion.

Possess Basic Healthcare Security Officer certification through International Association of Healthcare Safety and Security (IAHSS).

Security Officer III

Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.

ICS-100 & 200, 700, 800 certificate of completion.

Possess Advanced Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS).

PREFERRED EDUCATION AND EXPERIENCE QUALIFICATION

Possess an Associate's degree from an accredited college or university or a minimum of two (2) years of security, military, or law enforcement related employment experience. The two years’ experience may be a combination of post-secondary education and work experience.

Proficiency with computers, and aptitude to learn new software and systems.

Experience with security equipment and surveillance systems.

Law enforcement or healthcare security experience.

PREFERRED CERTIFICATION QUALIFICATION

Security Officer I

ICS-100 & 200, 700, 800 Certificate of Completion

Security Officer II

ICS-100 & 200, 700, 800 Certificate of Completion

Security Officer III

International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification