Security Officer - Hilton Chicago

Hilton; Chicago (IL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Complimentary meals

Athletic Club access

Medical insurance

Paid Vacation

Hotel discount program

Employee stock purchase program

Education opportunities

Career growth

Recognition programs

Job summary

Hilton is seeking a Security Officer to help protect hotel guests and property while delivering the renowned hospitality we are known for. You will patrol both interior and exterior areas to identify safety risks and respond to emergencies with calm professionalism.

The role emphasizes thorough documentation, investigations when needed, and providing exceptional guest assistance, aligning with Hilton's light and warmth of hospitality.

Qualifications

• Must have a passion for hospitality, integrity and teamwork.
• A focus on ownership and accountability with urgency and discipline.

Responsibilities

• Conduct security patrols of interior and exterior hotel premises, addressing safety risks and security threats.
• Assist with investigations by gathering information, documenting findings, and reporting incidents accurately.
• Maintain and ensure accuracy of security reports and records.
• Respond to emergencies, including safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance with professionalism and efficiency.

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Security Officer and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Pay Rate: The hourly rate upon hire is $26.22.

Shift pattern: Person must be able to work a flexible schedule that includes AM, PM, overnights and weekends and holidays.

The Benefits

• Complimentary meals in the Team Member Restaurant
• Complimentary access to the Hotel Athletic Club
• Medical insurance coverage – for you and your family – subject to Collective Bargaining Agreement rules
• Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules
• Go Hilton Hotel Discount program: 100 nights of discounted hotel stays
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Continuing Education opportunities
• Career growth and development
• Recognition and rewards programs

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Us

Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.