Security Officer - GALLERYone DoubleTree Suites by Hilton

Hilton; Fort Lauderdale (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Travel perks

ESPP program

Paid parental leave

Caregiving support

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton in Fort Lauderdale is seeking a Security Officer to maintain safety, protect guests and property, and respond to emergencies. You’ll patrol interior and exterior areas, document findings, and provide timely guest assistance.

The role requires experience in security operations, strong communication, calmness under pressure, and flexibility to work nights, weekends, and holidays. CPR/First Aid certifications are preferred and English proficiency is essential.

Qualifications

• Minimum experience as a security officer.
• Strong knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and interpersonal skills with a guest-focused approach.
• Ability to stay calm and respond effectively in high-pressure situations.
• Proficiency in English; additional languages are a plus.
• Relevant security certifications and training (e.g., first aid, CPR) preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks.
• Assist with investigations: Gather information, document findings, and report security incidents.
• Maintain accurate documentation: Prepare security reports and records.
• Respond to emergencies: Handle safety hazards, fires, medical incidents, and threats.
• Provide exceptional guest assistance: Address guest inquiries and concerns professionally and efficiently.

Skills

Security operations

Surveillance systems

Emergency procedures

Guest-focused communication

Calm under pressure

English proficiency

Security certifications (CPR/First Aid

Flexible hours

Education

Security trainings/certs

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for the daily operations of the hotel’s security team, maintain security standards, and respond to emergencies.

Job Description

As a Security Officer, and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Previous experience as a security officer
• Strong knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and interpersonal skills, with a guest-focused approach.
• Ability to remain calm and respond effectively in high-pressure situations.
• Proficiency in English; additional languages are a plus.
• Relevant security certifications and training (e.g., first aid, CPR) are preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.