Security Officer Full Time Reception Entry Management

Allied Universal; Charlotte (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Smart tools program

Career growth opportunities

Financial and health benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Full Time Reception Entry Management in Charlotte, NC. You will serve as a welcoming front desk presence at a financial institution, monitor access, respond to alarms, and support visitors with professionalism and superb customer service.

This role emphasizes clear communication, security procedures, and a caring culture within a collaborative environment. Eligible candidates should meet the stated requirements and thrive in a fast-paced setting.

Qualifications

• At least 2 years of security-related experience.
• Alarm panel experience is preferred.
• Be at least 21 years of age; high school diploma or equivalent.
• Background check and drug screen required by law.

Responsibilities

• Provide exceptional customer service at a front desk within a financial institution following site policies.
• Greet visitors, verify IDs, manage access, and maintain entry records.
• Monitor lobby activity and security systems; report issues to the right teams.
• Respond to incidents and alarms calmly per emergency procedures.
• Direct guests and answer routine inquiries while maintaining a welcoming front desk.

Skills

Customer service

Security awareness

Front desk presence

Communication

Education

High school diploma

Tools

Alarm systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Reception Entry Management in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will serve as a welcoming, visible presence while monitoring access, responding to alarms and security-related concerns, and supporting visitors and employees with exceptional customer service. Your professionalism and clear communication will help create a secure environment. Join Allied Universal, where caring culture, teamwork, integrity, reliability, agility, and innovation guide how we serve.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

• Mon: 11:00 PM - 07:00 AM
• Fri: 11:00 PM - 07:00 AM
• Sat: 11:00 PM - 07:00 AM
• Sun: 11:00 PM - 07:00 AM

What You'll Do:

• Provide exceptional customer service at a front desk within a financial institution, following site-specific policies, procedures, and security-related protocols.
• Greet visitors, employees, and vendors; verify identification, manage visitor access, and maintain accurate entry records in accordance with site requirements.
• Monitor lobby activity, access points, and security-related systems; report unusual activity, access concerns, and maintenance issues to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Assist with directing guests, answering routine inquiries, and maintaining a professional, welcoming front-desk presence while helping to deter unauthorized access.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Alarm panel experience is preferred.
• Be at least 21 years of age
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.