Security Officer Full Time

Churchill Downs Incorporated; Sioux City (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Churchill Downs Incorporated’s Hard Rock Hotel & Casino Sioux City is seeking a Security Officer to maintain the physical safety and security of the property, guests and team members across the gaming floor and public areas.

Responsibilities include patrolling, escorting guests, reporting incidents, coordinating with emergency services, and enforcing access controls in a fast-paced entertainment venue.

Qualifications

• High school diploma or equivalent.
• 1-3 months related experience and/or training.
• Must obtain valid gaming license, where applicable.
• May be required to hold a valid driver’s license.

Responsibilities

• Ensures safety of employees and customers by monitoring, reporting and taking action as directed.
• Aids guests and employees, escorting to vehicles, giving directions and resolving conflicts.
• Assesses potential security risks to help develop security measures.
• Assists in transport and safeguarding money and chips per procedures.
• Maintains radio/phone communication as a central security contact point.
• Regularly patrols gaming floor and surrounding areas to deter unsafe activity.
• Monitors restricted access points to prevent unauthorized entry.
• Documents security incidents with thorough reports.
• Coordinates with emergency services for immediate assistance.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Detail oriented

Time management

Calm under pressure

Education

High school diploma

1-3 months related experience

Gaming license where applicable

Driver’s license

Job description

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The Security Officer maintains the physical safety and security of the property, its guests, and team members

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures the safety and security of employees and customers by monitoring, observing, reporting, and taking appropriate action when necessary or directed by supervisor
• Aids and supports guests and employees as needed, including escorting individuals to their vehicles, providing directions, and resolving conflicts or disputes in a professional manner
• Performs assessments of potential security risks or vulnerabilities to the premises in order to assist management in the development and implementation of security measures
• Assists in the transport and safeguarding of money and chips according to company procedures
• Utilizes appropriate telephone and radio protocol to maintain communication as a central point of contact for security-related incidents and emergencies
• Conducts regular patrols of the gaming floor, parking lots, and other areas to deter illegal or otherwise unsafe activity and ensure compliance with company policies and procedures
• Monitors and enforces restricted access points to the property to prevent unauthorized entry or activity
• Documents all security-related incidents, observations, and activities by writing accurate and thorough incident reports
• Coordinates with internal and external emergency services to provide immediate assistance in response to a wide variety of threats involving the property, employee/guest lives, or assets
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills
• Detail-oriented and thorough with strong organizational and time management skills
• Excellent attention to detail and observational skills
• Ability to remain calm and composed under pressure while making sound decisions quickly
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• One to three months related experience and/or training
• Must obtain valid gaming license, where applicable
• May be required to hold a valid driver’s license

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee must maintain their physical fitness as well as their ability to stand, walk, and patrol for extended periods.
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift up to 50 pounds.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.