Security Officer-FT

Churchill Downs Incorporated; Northern (KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Oxford Casino Hotel in Oxford, Maine, part of Churchill Downs Incorporated, is hiring Security Officers responsible for casino safety and guest service. Roles include monitoring, reporting incidents, and ensuring asset protection. Must be 21+ with a valid license and licensing from Maine Gaming Commission.

Excellent grooming, strong communication, and the ability to handle disputes professionally are essential. The position involves physical duties and potential exposure to loud environments.

Qualifications

• Must be at least 21 years of age.
• Valid driver’s license required.
• Ability to obtain and maintain Maine Gaming Commission license.
• Ability to work under pressure with minimal supervision.
• Ability to interact positively with the public.
• Ability to handle customer complaints professionally.

Responsibilities

• Provides security and safety by monitoring, observing, reporting and acting as directed.
• Responds to emergencies and hazards with prompt assistance.
• Observes and reports safety issues or unlawful activity to supervisor.
• Maintains accountability for assets during duties.
• Ensures guest satisfaction through attentive service.
• Maintains grooming and uniform standards at all times.

Skills

Customer service

Public safety awareness

Communication

Education

High school diploma or equivalent

Job description

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Property: Oxford Casino · Hotel & Sportsbook

Pay Range: $18.00-$22.04

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

JOB SUMMARY

Security Officers are responsible for the physical safety and security of the casino, parking area and all other areas of the property in compliance with the Security Department Standard Operating Procedures. In addition, provide outstanding customer service and promote a positive, friendly attitude at all times.

Job Qualifications

Successful candidates must be at least 21 years of age, have a valid driver’s license and must be able to obtain and maintain the appropriate licensing from the Maine Gaming Commission. Successful candidates must be able to work under pressure with minimal supervision and demonstrate the ability to interact positively with the public. Security Officers will have the ability to handle customer complaints and disputes in a professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action when necessary or directed by supervisor.
• Responds to a wide variety of property, life or asset threatening conditions with immediate assistance.
• Observes and reports safety hazards, violations of policy and procedures, or unlawful activity to shift supervisor.
• Maintains accountability for assigned assets during fills, credits, drops and escorts or other assigned duties.
• Maintains the integrity of all assigned duties, ensuring the assets of the property are maintained and protected at all times.
• Gives full attention to ALL guest opportunities and take ownership of these opportunities to ensure guest satisfaction.
• Practices excellent grooming and uniform standards. Overall appearance is to be immaculate at all times.
• Provides accurate documentation of departmental and property activities. Must have the ability to write legibly and coherently as required.
• Promotes effective verbal and written communications.
• Performs other lawful tasks in the best interest of the company and its Team Members as directed by supervisor or management.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The work requires some physical exertion, such as being able to stand and walk for extended periods of time, and climb. Must be able to lift 40lbs and be able to push and pull a wheeled cart weighing up to 300 lbs. May need to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must have the ability to write legibly and coherently as required. The work environment is one with possible exposure to prolonged loud noise and sometime close quarters. Position may require exposure to extreme weather conditions at times.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

#OxfordCasino

SALARY RANGE

$18.00-$22.04

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.