Security Officer Flex Customer Service

Allied Universal; Nazareth (Northampton County); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Health insurance

401(k) plans

Employee perks program

Discounts

Job summary

Allied Universal is hiring a Security Professional Flex Officer to serve and safeguard clients across multiple industries. The role uses an exclusive shift-pickup platform, letting you view and claim open shifts based on your availability, enabling you to build a schedule that fits your life while gaining site experience.

You may be asked to work irregular shifts with little notice. Responsibilities include monitoring surveillance, responding to incidents, controlling access, and completing

Qualifications

• Must possess a high school diploma or equivalent or 5 years of verifiable experience.
• Background check and drug screen required.
• Valid driver’s license if driving a company or customer-owned vehicle.

Responsibilities

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders

Skills

Shift availability

Access control

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

5 years verifiable experience

Job description

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Professional Flex Officer. The Security Professional Flex Officer will serve and safeguard clients in a range of industries such as Healthcare, Education, Finance and more. Join a leading team where flexibility meets opportunity. As a Security Professional Flex Officer, you’ll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you’re looking to supplement your income or take the first step toward a phenomenal career, this position offers unmatched access to hands‑on experience and growth opportunities. The Security Professional Flex Officer may be called upon to work irregular shifts at times with little to no advance notice.

Position Type: Flex

Pay Rate: $14.86 / Hour

What We’re Looking For:

• Availability across various days and shifts
• Branch Flex – Last Minute Shift Scheduling (C165)
  Branch Flex – Reliable Transportation (C163)
  Branch Flex – Work Varying Shifts – Holidays, Nights, & Weekends (C162)
• Access Control/Badge Experience (B201)
• Comfortable Using Computer or Tablet (B204)
• Customer Service Experience (B219)

• Reliability and ability to adapt to different post assignments

• A desire to gain broad experience and grow within the company

• Monitoring: Monitor surveillance cameras, alarms, and access points

• Responding to incidents: Respond to emergencies, investigate incidents, and take appropriate action

• Controlling access: Control the entry and exit of employees, visitors, and vehicles

• Completing reports: Record observations, information, and incidents in daily reports

• Performing other duties: Perform security checks, direct traffic, escort visitors, and perform first aid

• Shift work, at times expected to stay to cover shifts when needed.

• Security professionals should have strong communication skills, including listening, speaking, observing, and empathizing. They should also have excellent attention to detail, which helps them stay focused, remember actions, and provide accurate reports

• FLEX

• •position is classified as flex, meaning your available to work any open shifts as they become available

• Work schedules will be assigned week by week based on operational needs.

• not guaranteed permanent or fixed hours until available

Interest in transitioning into full-time roles when available -, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.

• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.

• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.

• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.

• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

RESPONSIBILITIES:

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent or 5 years of verifiable experience
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company or customer-owned vehicle
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• No prior experience required
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Reliability and ability to adapt to different post assignments
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately
• Active listening and problem‑solving skills
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Mediate conflict with tact, diplomacy
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• Prior security, military, or law enforcement experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.