Security Officer - First Shift

Allied Universal; Carmel (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Driver Incident Communications in Carmel, IN to coordinate dispatch communications, monitor access, and support incident response at a utilities location.

This full-time role requires 3+ years of security or related experience (or a college degree), a valid driver’s license, and strong customer service.

Qualifications

• 3+ years of combined security-related experience or a college degree.
• A valid driver’s license is required.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• As a condition of employment, background check will be conducted.
• Drug screen required where permitted by law.

Responsibilities

• Provide customer service to personnel, visitors, and contractors at a utility operations location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor and coordinate dispatch communications for security-related incidents, alarms, access concerns, and operational requests, documenting activities according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating information to appropriate site contacts and emergency responders when needed.
• Maintain accurate dispatch logs, incident reports, and shift activity records, including communications with field personnel and site stakeholders.
• Conduct regular and random patrols around the business and perimeter, and communicate observations or maintenance concerns through established reporting channels.

Skills

Customer service

Dispatch coordination

Incident response

Patrolling

Documentation

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Driver Incident Communications in Carmel, IN, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Security Professional at a utilities location, you will coordinate security-related communications, monitor access activity, support incident response, and help maintain a secure environment. This driving position offers the opportunity to deliver outstanding customer service while working with a collaborative team that values agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

• Mon 07:00 AM - 03:00 PM
• Tue 07:00 AM - 03:00 PM
• Fri 07:00 AM - 03:00 PM
• Sat 07:00 AM - 03:00 PM
• Sun 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to personnel, visitors, and contractors at a utility operations location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor and coordinate dispatch communications for security-related incidents, alarms, access concerns, and operational requests, documenting activities according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating information to appropriate site contacts and emergency responders when needed.
• Maintain accurate dispatch logs, incident reports, and shift activity records, including communications with field personnel and site stakeholders.
• Conduct regular and random patrols around the business and perimeter, and communicate observations or maintenance concerns through established reporting channels.

Minimum Requirements:

• Have 3+ years of combined law enforcement, military, or security-related experience, or possess a college degree.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.