Security Officer Enhanced Part Time Guest Services

Allied Universal; Brooklyn (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Enhanced Part Time Guest Services in Cleveland, OH. The role offers reliable hours with the option to pick up additional shifts through the scheduling platform, earning more while supporting multiple sites.

The position pays $18.20 per hour with a six-month anchor shift commitment. Responsibilities include front desk duties, access control, and incident reporting, all within a retail banking environment.

Qualifications

• Must be at least 18 years old for unarmed roles or 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screen per policy.

Responsibilities

• Provide customer service to visitors, customers, and employees following site procedures.
• Greet and direct visitors at the front desk and verify credentials.
• Monitor access points, alarm panels, cameras, and security systems and report issues.
• Respond calmly to incidents and emergencies using established procedures.
• Maintain a clean, organized lobby and accurately document incidents.

Skills

Customer service

Front desk

Access control

CCTV monitoring

Emergency response

Education

High school diploma or equivalent

Tools

Access control systems

CCTV

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Guest Services in Cleveland, OH, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $18.20 / Hour

Job Schedule:

• Sat 09:00 AM - 01:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to visitors, customers, and employees by carrying out site‑specific procedures, access‑control practices, and security‑related activities at a retail banking location.
• Serve as the front desk point of contact, greet and direct visitors, verify identification and visitor credentials, and maintain visitor logs in accordance with site policies.
• Monitor access points, alarm panels, cameras, and other assigned security‑related systems, reporting unusual activity or equipment concerns to appropriate personnel.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner, following established emergency response procedures.
• Assist with maintaining an orderly lobby and entry area, communicate professionally with staff and the public, and document incidents and daily activities accurately.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.