Security Officer — Elite Guest Safety & Service

MGM Resorts International; Detroit (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness incentive programs

Health & Income Protection Benefits

Discounts on hotel, F&B, Retail and娱乐

Free meals in employee dining room

Free parking

Promotion opportunities

Volunteer opportunities

Job summary

MGM Resorts International in Detroit is seeking Security Officers to patrol and monitor the property, delivering outstanding service while prioritizing guest safety. The role emphasizes responsiveness, integrity, and teamwork to create memorable guest experiences.

Starting rate is $20.00 per hour. Candidates should have customer service experience, casino security preferred, a valid driver's license, and flexibility to work weekends and holidays.

Qualifications

• One year of prior relevant customer service experience.
• Previous casino security experience preferred.
• Must have a valid driver's license.
• Able to work a varied shift to include weekends and holidays.

Responsibilities

• Patrol and monitor all areas of the property.
• Provide excellent guest service to guests and employees.
• Act as a First Responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Resolves complaints and issues involving both guests and employees.
• Responds to emergencies as needed.

Skills

Customer service

Security experience

Driver's license

Flexible shifts

Job description

MGM Resorts International in Detroit is seeking Security Officers to patrol and monitor the property, delivering outstanding service while prioritizing guest safety. The role emphasizes responsiveness, integrity, and teamwork to create memorable guest experiences.

Starting rate is $20.00 per hour. Candidates should have customer service experience, casino security preferred, a valid driver's license, and flexibility to work weekends and holidays.