Security Officer Dispatch Communications with Active Clearance

Alliedbarton Security Services; King of Prussia (PA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Perks Program Discounts

Job summary

Allied Universal in King of Prussia, PA is seeking a Security Officer Dispatch Communications with Active Clearance to coordinate communications, monitor alarm activity, and document incidents at an aerospace/defense location.

This full-time role requires an active DoD Top Secret Clearance; you will provide customer service, maintain dispatch logs, and support rapid responses. Competitive pay and benefits.

Qualifications

• Active DoD Top Secret Clearance required.
• Experience with access control and badge management.
• Experience operating alarm panel systems and responding to alarms.
• Proficiency using computers or tablets for daily tasks.
• CPR certification preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide on-site security services and customer service to employees, visitors, vendors, and delivery personnel.
• Coordinate dispatch communications, log calls, route alarms and incidents to the appropriate personnel.
• Respond calmly to incidents and coordinate with site contacts and emergency responders.
• Maintain accurate dispatch logs and incident reports in accordance with procedures.
• Conduct regular patrols and report security issues via established channels.

Skills

Access Control/Badge Experience

Alarm Panel Experience

Computer/Tablet Proficiency

CPR Certification

Customer Service Experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications with Active Clearance in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch professional at a dynamic aerospace and defense location, you will coordinate communications, monitor alarm activity, document incidents, and support timely responses to security-related needs. Your visible presence and customer-focused communication will help to deter incidents while supporting a welcoming environment. Join Allied Universal, where an agile, reliable, innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $28.58 / Hour

As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process. If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

• Access Control/Badge Experience (B201):Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Alarm Panel Experience (B202):Candidates must demonstrate experience in operating and managing alarm panel systems. This includes knowledge of alarm protocols, troubleshooting, and responding to alarm events.

• Comfortable Using Computer or Tablet (B204):Candidates should be proficient in using computers or tablets for daily tasks. This includes familiarity with software applications, email communication, and data entry.

• CPR Certification (B205):Candidates must possess a valid CPR certification. This certification should be current and recognized by a reputable organization.

• Customer Service Experience (B219):Candidates should have a background in customer service, demonstrating strong communication skills, problem-solving abilities, and a commitment to providing excellent service to clients and customers.

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and delivery personnel by carrying out site-specific security-related procedures, access protocols, and emergency response activities at an aerospace and defense location.
• Monitor and coordinate dispatch communications, receive requests for assistance, document relevant details, and route calls, alarms, and incidents to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site contacts and emergency responders as directed.
• Maintain accurate dispatch logs, incident reports, visitor or delivery records, and other required documentation in accordance with site-specific procedures.
• Conduct regular and random patrols around the business and perimeter, reporting unusual conditions, access concerns, and maintenance issues through established channels.

Minimum Requirements:

• Possess an active DoD Top Secret Clearance.
• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.